Job Information
UMPhysicians Patient Scheduler (Wyoming Lakes Radiation Oncology Clinic) - Casual in Wyoming, Minnesota
The Patient Scheduler maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures, as well as scheduling initial patient appointments and follow-up care. This role will provide support to the Radiation Oncology care team at the M Physicians Radiation Therapy Clinic. What you will do as a Patient Scheduler: Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Resolves non-clinical patient issues, provides backup and coverage as needed. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times. Float and provide support to other departments at the discretion of the manager based on clinic needs. What you will need: Post High School education Basic medical terminology training and keyboarding skills Knowledge of environment of care and infection control practices Previous clerical experience in a medical or customer service setting Previous computer entry experience with ability to learn new applications and work processes Keyboarding skills of 35 wpm Clinic Location: Wyoming, MN Address: 5160 Fairview Boulevard, Wyoming, MN 55092 Hours: Casual (as needed) University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.