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All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Student Loan Repayment Program

• Career Development

• Whole Person Wellbeing Resources

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Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location: 350 1ST ST NORTH, Winter Haven, 33884

The role you’ll contribute:

The Practice Supervisor is responsible for the business operations of their assigned Primary Care Network practice. Provides leadership to front desk registration, referrals, phone answering team members. The Practice Supervisor will lead the operations for practices with 1-2 providers. Responsible for favorable results related throughput, front end collections, answering scheduling calls, referral management, patient experience, staff satisfaction, and throughput at the front desk.

The value you’ll bring to the team:

· Leads entire team to focus on service and care excellence.

· Recruits, hires, and onboards team members based on mission, culture, and skills fit.

· Builds and maintains positive, effective relationships.

· Completes operational processes that are focused on maximizing ease of access to care, exceptional service, collections, and accurate patient registration.

· Accountable for smooth, effective financially viable practice operations.

· Delivers on AdventHealth’s team Member Promise to provide team leadership and development using TalentCare.

· Ensures workflow optimization and effectiveness for the team which includes Physicians, APPs, and staff. Participates in and co leads daily, effective huddles (including Daily Management Boards) within the practice.

Qualifications

The expertise and experiences you’ll need to succeed :

KNOWLEDGE AND SKILLS REQUIRED:

· Possess excellent interpersonal, oral and written communication skills

· Knowledge of medical terminology and technology

· Critical thinking

· Exceptional organizational skills and ability to manage multiple tasks/deadlines and address daily operational hurdles as well.

· Highly professional with excellent customer service skills.

EDUCATION AND EXPERIENCE REQUIRED:

· High School degree, or GED and 3 years experience working in a medical group practice

· Or equivalent experience in a medical group practice

· Or education in lieu of experience

EDUCATION AND EXPERIENCE PREFERRED:

· Associates degree

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

· Current, valid BLS certification from the American Heart Association (AHA)

SUPERVISORY RESPONSIBILITIES

Leads team of roughly 7 team members and operations for a practice of 1-2 Physicians and/or APPs

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: AdventHealth Medical Group Primary Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 24019576

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.