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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Director of Consumer Lending Product Performance owns CSBB product strategy, vision and future roadmap, including ensuring a cohesive end to customer journey throughout the lending lifecycle. The position specifically oversees the unsecured lending product research and development, risk identification, industry benchmarking, and works in collaboration with numerous partners on production objectives, efficiency, customer and teammate experience. This includes research the creation of new products, product enhancements and product redesign that deliver value to all stakeholders.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead the team building products that meet the borrowing needs of our customers while adhering to all product policies and regulations ensuring all legal, compliance and audit standards are fully met

2. Manage to the overall profitability of the portfolio including risk-adjusted margins through effective oversight of risk and pricing for each product

3. Manage to the competitive landscape, industry trends, customer research and market demand by analyzing customer needs and developing product solutions that align with the overall business strategy

4. Work within the Agile frames with cross-functional teams to design, innovate, build and roll-out products that deliver the company’s vision and strategy

5. Lead the development of new capabilities that leverage both internal Truist capabilities and external vendors to bring additional efficiency and value to the organization.

6. Represent the product to the entire Truist organization, including executive presentations, sales force engagement, servicing and operational functions within Truist.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in business, finance or related field

2. 15+ years’ experience in financial services with experience in consumer lending, banking systems and risk management (credit/collections/operational risk), and the product development lifecycle

3. Ability to balance strategy, execution and operational requirements

4. Strong leader with collaboration and teamwork skills, creative vision, strong communication and public speaking skills, customer focused experience

5. Experience working in agile

Preferred Qualifications:

1. Banking School degree / Master Degree

2. Direct Leadership of Unsecured loan products

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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