Job Information
Linnaeus Client Care Assistant in Winchmore Hill, United Kingdom
Job Title: Client Care Assistant (Veterinary Receptionist)
Salary: £26,353 per annum
Location: Village Vet, Winchmore Hill
Job Type: Full-time, Permanent
Hours: 42 hours per week.
Shifts: Monday to Friday, Shifts ranging from 8:00-16:30, 10:00-18:30 and 12:00-20:30. Includes Saturday and Sunday working.
An opportunity has arisen to join our fantastic Client Care team here at Village Vet Winchmore Hill.
You will be working alongside our clinical team and responsible for ensuring both our clients and patients receive a professional five-star service throughout their time with us.
Roles and Responsibilities
Liaising with clients and the clinical team to ensure effective customer service
Completing various administrative duties for the clinical team and the business
Promoting our fantastic Healthcare Plan
Meeting and greeting clients with an effortless smile
Booking appointments and diary management
Managing telephone and email enquiries
Taking payment for services and products
Managing cash, stock and client accounts
Opening and closing the practice
confident, committed, and able to work well under pressure with exceptional organisational skills.
Our front-of-house teams are the face and voice of our business therefore, this role is extremely valued within the hospital team.
We are looking for somebody who is confident, committed, and able to work well under pressure with exceptional organisational skills. This role is fast-paced, friendly and fun with no working day the same.
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
We are a well-established, RCVS accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.
Alongside all our primary care services we also have a 24-hour continuous care hospital made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.
To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie .knight@linnaeusgroup.co.uk