Job Information
The Arc Erie County NY Care Manager in Williamsville, New York
The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.
Our Position: We are currently seeking a full-time (40 hrs) Care Manager to provide oversight to the Respite Service people we support.
This position also involves:
Provides comprehensive care management to the eligible recipients of Health Home services, Comprehensive Care Management, Care coordination & health promotion, comprehensive transitional care, individual & family support & referrals to community and social support services.
Assists service recipients & families to access care in the most appropriate setting.
Conducts a comprehensive health assessment with service recipients using NYSDOH assessment tools (CANS- NY & UAS).
Our Schedule: Monday-Friday 8:00am-4:30pm. No nights, no weekends and no holidays!
Our Rate of Pay: $19.00-$22.00 per hour based on experience.
Our Requirements:
Master’s Degree in Social Work, Psychology, or a related Human Service Field PLUS one year of relevant experience.
OR
Bachelor’s Degree in Social Work, Psychology, or related Human Service Field PLUS two years of relevant experience
OR
Licensed as a Registered Nurse PLUS two years of relevant Experience.
PLUS
Must become certified in CANS-NY 0-5 year old AND 6-21 year old within 30 days of hire.
Our Benefits: What can The Arc Erie County offer you? Affordable Benefit package (medical, dental & vision), excellent PTO, on-demand pay, great work-life balance, opportunity for advancement, 403b Retirement plan, positive & diverse work environment, as well as being a part of a dynamic, engaging, & fun team!
See our full Job Description below:
Job Description
Job Title:
Care Manager
Department:
CSS
Job Grade:
4
Job Code:
905
Position Summary:
This position involves overall accountability for the daily coordination of individualized child/adolescent care needs. Provide services to child/adolescent up to the age of 21. Conducts a comprehensive health assessment with child/adolescents using NYSDOH assessment tools Child and Adolescent Needs and Strengths (CANS-NY) & Uniform Assessment System (UAS-NY). Assist child/adolescent & families to access care in the most appropriate setting. Sets child/adolescent goals, monitors and reports status of goals to all care system providers.
Ensures that a holistic approach is used and that goals for all dimensions of health are met. Collaborates with all providers within service recipients’ care system including service recipients’ family/legal representative to ensure that child/adolescent care is coordinated, including accompanying documentation and referrals, appropriate community referrals, and completed family/child/adolescent education and linkages.
Reporting Relationship:
Receives direct and on‑going administrative supervision from the Coordinator of Care Management.
Job Duties and Responsibilities:
Provides comprehensive care management to the eligible recipients of Health Home services, Comprehensive Care Management, Care coordination & health promotion, comprehensive transitional care, individual & family support & referrals to community and social support services.
Assists service recipients & families to access care in the most appropriate setting.
Conducts a comprehensive health assessment with service recipients using NYSDOH assessment tools (CANS- NY & UAS).
Assists service recipient and family in identifying and accessing community resources to satisfy service recipients’ needs.
Assists Health Home/Early Intervention Individuals through NYEIS in the Health Commerce system with linkage to appropriate services, holding Individualized Family Service Planning Meetings and transition to CPSE.
Assists families and children in the acquisition and maintenance of public benefits; financial, educational, social services.
Provide education to the family and child concerning the nature and desired effect of care management services, along with information concerning conditions being treated.
Ensures responsible transition of client services into and out of health home care, between child and adult health homes, and between inpatient and community care as appropriate.
Develops a comprehensive, family driven youth guided plan of health care. Sets service recipients’ goals, monitors and reports status of goals to all care system providers.
Completes service recipients’ care plan with all providers within service recipients’ care system including service recipients’ family/legal representative. Ensures plans are accurate and completed in a timely manner.
Documents all case activity in the respective health home electronic medical record, including outreach, consent development and assessment, plan development, client progress and transition arrangements.
Ensures continuity of care by collaborating and maintaining regular contact with all members of the service recipients’ care system.
Conducts and convenes family meetings to review progress, update plans of care, and confirm continuing client eligibility.
Employs a culturally-sensitive, person-centered planning approach to service delivery
Participates in mandatory and optional training, including but not confined to: CQL/POMS, CANS-NY family driven youth guided, trauma informed care, IT, LGBT, safety in the community work and meeting management; participate in regular supervision.
Must achieve a score of 70% or higher on the CANS-NY examinations annually and within 30 days of hire.
Performs other duties as assigned by the Coordinator of Care Manager.
Qualifications and Education Requirements:
Master’s Degree in Social Work, Psychology, or a related Human Service Field PLUS one year of relevant experience.
OR
Bachelor’s Degree in Social Work, Psychology, or related Human Service Field PLUS two years of relevant experience
OR
Licensed as a Registered Nurse PLUS two years of relevant Experience.
PLUS
Must become certified in CANS-NY 0-5 year old AND 6-21 year old within 30 days of hire.
Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, health care, early intervention or social services.
Demonstrate interpersonal and communication (verbal and written) skills, including ability to develop care plans with well-defined goals and objectives. Ability to interact with diverse people including health home members, their families, and community service providers.
Ability to work in an effective and focused manner when self-directed and beyond immediate oversight. Demonstrated efficiency with organizational and time management skills.
Ability to learn new computer applications.
Essential Job Functions:
- Physical demands and Exposure Risk outlined on attached form (A)
The ability to bend, stoop, squat, kneel, sit, reach, stand, walk, push, pull, and climb flights of stairs. Must have the ability to see, hear, listen, and speak clearly.
- Mental Requirements:
The ability to read, write, analyze, be perceptive and comprehensive, use professional judgement to access needs of individuals, have good math & decision-making skills, ability to maintain required documentation in an organized manner, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly. Must have good visual, oral and written communication skills to observe and assess needs and maintain documentation of services provided.
- Human Relations Skills:
The ability to communicate effectively with individuals, families, advocates, & providers in a positive manner, demonstrate the ability to be a leader and serve as an appropriate role model. Receive supervision instruction in a positive manner. Adhere to and administer applicable federal, state, county and agency procedures, rules and regulations. Maintain a professional attitude and appearance at all times.
- Equipment Operation:
The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
I have received and reviewed the above job description and essential physical demand form.
I can perform the assigned job duties. I agree to the job responsibilities therein.
__ WITHOUT reasonable accommodations.
_WITH reasonable accommodations.
If a reasonable accommodation is needed, please explain:
_ _ ___
Signature Date
“The Arc Erie County New York is an Equal Opportunity Employer”
The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job Details
Job Family Arc Erie
Pay Type Hourly
Hiring Min Rate 19 USD
Hiring Max Rate 22 USD