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Cleveland Clinic Nurse Manager - Concierge Medicine in West Palm Beach, Florida

Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and Florida. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic Florida's Concierge Medicine program creates a unique opportunity for personalized medical care. At Cleveland Clinic, our focus is on patients first - our Concierge Medicine program is an extension of this focus. The program offers personalized, comprehensive care while cultivating in-depth patient-physician relationships that support patients' health goals. The cornerstone of our Concierge Medicine program is the highly personalized care and timely access to a personal physician, matched with Cleveland Clinic's technology-driven, innovative world-class care.

As the Nurse Manager of Concierge Medicine, you will oversee offices in West Palm Beach, Weston, Fort Lauderdale, and Martin. This is a hands-on leadership role where you will have daily interactions with patients as well as supervise staff. The Concierge Medicine program is growing, and you will have the opportunity to be involved in strategic initiatives that expand care delivery and improve patient outcomes.

The ideal caregiver is someone who:

  • Is comfortable working independently and is a self-starter.

  • Is willing to travel to once a week. This position is primarily based out of West Palm Beach and requires travel to our other offices.

  • Can build strong relationships and develop rapport with internal team members as well as concierge medicine members.

  • Demonstrates a strong work ethic and is motivated to learn.

  • Provides care with compassion, empathy, and positivity.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Job Responsibilities:

  • Manages the delivery of nursing care and practice of professional nursing for non-hospitalized patients (ambulatory population) within a specified department, procedural area, infusion area, and/or Institute.

  • Collaborates with liaison departments in maintaining patient care standards utilizing evidence based practice as applicable.

  • Participates in clinical nursing research and supports Cleveland Clinic research activities.

  • Identifies and resolves issues affecting the delivery of care.

  • Manages operation of unit by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction.

  • Provides supervision, evaluates performance, conducts selection and termination process.

  • Develops strategic plans in alignment with enterprise initiatives. Ensures clinical team works at top of licensure / responsibility. Actively promotes staff and self-development.

  • Develops and maintains unit related patient care standards through continuous quality improvement. Develops quality and safety initiatives to provide highest level of care. Oversees development and implementation of policies and procedures to ensure efficient, effective, evidence-based delivery of health services.

  • Attains and maintains JC and other regulatory standards. Fosters patient and employee satisfaction.

  • Promotes shared decision making with input from staff.

  • Assists in the development and monitoring of the budget. Approves purchases, establishes and revises inventory quotes.

  • Directs unit participation in evaluation of new products as applicable.

  • Other duties as assigned.

Education:

  • BSN required. MSN preferred.

  • High degree of clinical expertise in specialty area managed.

Certifications:

  • Current state licensure as a Registered Nurse (RN).

  • Nursing certification in specialty area preferred.

  • Basic Life Support (BLS) through American Heart Association (AHA) certification required.

  • Competencies (Complexity of Work):

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment and take appropriate action.

  • Ability to function in a variety of medical situations.

  • Professional behavior/appearance required, ability to focus on patient safety, teamwork, patient outcomes, patient experience and quality improvement.

  • Strong communication and interpersonal skills required.

Work Experience:

  • Three years experience as a clinical nurse; demonstrated skills in leadership, management , communication, counseling, problem solving, decision making, conflict resolution, and group process.

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.

  • Requires corrected hearing and vision to normal range.

  • May requires some exposure to communicable diseases or bodily fluids.

  • Light Work -- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

  • Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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