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Essential Functions:

• Supervise and direct quality assurance technicians/auditors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standards.
• Kipping for all mandated manufacturing processes, quality checks, testing and sampling.
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications.
• Follow up with implemented programs (Equipment Calibration, documentation, etc.) to ensure compliance by all employees and other personnel in the manufacturing facility.
• Assist in the coordination of testing results involving finished products, raw materials, and packaging components and the appropriate release and hold programs associated with these materials.
• Oversee the On Hold product program, including the status, release, and destruction of Rejected products.
• Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
• Make proactive recommendations and offering/presenting solutions to the Quality Systems and Regulatory Compliance Department Management to improve quality and work efficiency.
• Share knowledge, skills and information with other personnel in the Quality Systems and Regulatory Compliance Department and across functional areas.
• Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support in order to meet product quality standards.
• Participate in all regulatory, third party and customer audits and inspections, and corrective action response.
• Ensure good performance by quality assurance technicians/auditors by mentoring, training, setting expectations, providing accountability, and performing evaluations.
• Maintain a fair and professional work environment that focuses the business objectives.
• Attend and participate in all appropriate meetings.
• Perform other duties as directed by the Quality Systems and Regulatory Compliance Department management.
• Other duties as assigned.

Job Specifications:

At least 2 years of work experience as quality assurance auditor/technician in the electronics/mechanics industry and at least one (1) year of experience in a supervisory capacity.

Good understanding of quality testing and basic math.

Ability to work under moderated pressure (in an medium fast paced environment), meet deadlines and make effective decisions.

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