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Summary This position is located in the Corporate University, Headquarters Office located in Washington, DC, of the Federal Deposit Insurance Corporation and provides learning program technical support and management in the areas of learning technology, analysis/reporting, and website management. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. Responsibilities - Provides Corporate University (CU) staff with technical guidance and recommendations in classroom technology, including audience response systems, videos, and audio media. Initiates and manages the implementation of technologies to support greater interactivity in the classroom and/or via distance learning. - Analyzes and evaluates changes in new information technology trends and assesses and advises regarding impact on Division business and information systems needs. - Conducts data mining from information systems to produce various technical reports and analysis for senior management, tracking relevant statistics over time. - Administers CU's SharePoint sites and participates in FDIC SharePoint governance activities. This includes establishing and managing the collection structure and appropriate permission controls in accordance with corporate governance documents and best practices. - Reviews and approves, or makes recommendations, regarding website content with CU management to determine areas that need to be updated. Makes recommendations for improved organization, navigation, functionality, and content to best communicate CU's mission and services to internal stakeholders. - Provides technical advice and recommendations, and implements technical solutions increasing operational efficiency and streamlining processes. - Represents CU on various cross-divisional working groups related to information technology and security. Requirements Conditions of Employment U.S. Citizenship is required. Registration with the Selective Service. Employment Conditions. Completion of Financial Disclosure may be required. Minimum Background Investigation (MBI) required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the grade 12 level or above in the Federal service. Specialized experience is defined as experience in providing technical recommendations for operational efficiency, leveraging data analytics/reporting, using low code/no-code development platforms to address business requirements and challenges, and administering an enterprise-wide content management platform. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here. Education There is no substitution of education for the experience for this position. Additional Information Selectee(s) for this position will be required to report to their duty station office at least 1 day per pay period beginning January 2, 2024, and at their supervisor’s direction to support mission and project needs. In person reporting requirements are expected to increase in July 2024. If selected, you may be required to serve a probationary or trial period as applicable to appointment type. To read about your rights and responsibilities as an applicant for Federal employment, click here.