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Job Information
Cka LLC Applications Support Specialist in Washington, District Of Columbia
Position: Applications Support Specialist
Hours: M-F
Location: Washington, DC
Status: Full-time; salaried-exempt
Role and Responsibilities:
- Provide walk-in, email, and telephone one-on-one "how to use" application support for Microsoft Windows office applications and equipment
- Experience with Microsoft Office Suite to include Access
- Assist walk-in customers with using peripherals and hardware including scanners, wide format printers (plotter), CD/DVD duplication, and all types of removable media and video capturing
- Maintain computer equipment for customer checkout (e.g. projector, digital cameras, video cameras, etc.)
- Assist customers with converting video content from one format to another
- Develop, update, and revise user guides
- Research new hardware and software to meet customers' requirements
Experience (required):
- Microsoft Office products (05 years)
- Technical understanding of devices (printers, plotters, etc)
- Customer service (03 years)
Experience (preferred):
- Adobe knowledge
Clearance (preferred):
- Public Trust
Certification (preferred):
- Microsoft Office certification
Note:
The candidate needs to have the ability to help users with the Microsoft Office applications from a basic to advanced level. The candidate should be able to help with all levels in the following applications: Access, Excel, Outlook, PowerPoint, Project, SharePoint, and Word.
Here are some examples of some of the things that the candidate should be able to assist with in two of the application (not everything, but a snapshot):
Excel
Insert functions in a worksheet
Create formulas in a worksheet
Insert, modify, layer and group graphical objects
Using range names in formulas and functions
Create, modify, and format charts
Create and modify tables
Sort and filter data
Database functions
Create Pivot Tables
Filter data using slicers
How to troubleshoot invalid data and formula errors
How to create and edit a macro
How to apply conditional formatting
How to export data
Integrate Excel data with the web
Create a web query
How to import and export XML data
Word
Arranging text using tabs
Paragraph layout tools
Borders and shading
Sorting, renumbering, and customizing lists
Page formatting
Page color and borders
Inserting watermarks
Working with headers and footers
Sorting data in tables
Controlling cell layout
Performing calculations in tables
Create a document from a template
Create and Modify templates
Mail merge process
Performing a mail merge for form letters
Mail merge for envelopes and labels
Create and update an Index
Create and update a Table of Contents
Create and update a Table of Figures
Create and update a Table of Authorities
Working with Outlines
Create Forms
Working with Form controls
Protecting a Form
Equal Opportunity Employer Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1368447-406937