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Responsibilities:

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment

• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally

• Provide people management and development responsibilities and ensure team service level standards are met

• Liaise with Compliance department and senior management within business units supported

• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program

• Ensuring a high level of quality before cases are finalized

• Acts as SME to senior stakeholders and /or other team members.

• This role will be offered on a temporary basis to cover a maternity leave for a period of 18 months.

Qualifications:

• 5-8 years of relevant experience

• Bachelor's degree/University degree

• Ability to work under time pressure and without supervision

• Excellent interpersonal, communication and stakeholder management skills

• Fluent English

• Strong Analytical and problem - solving skills

• Empathy and ability to positively influence team morale

We offer:

• International working environment at the office

• Unique type of role on Polish market – with the largest scale and biggest international clients

• A number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance etc.)

• A chance to develop your own career across a number of diverse, growing functions

• Great atmosphere in our offices

• Constant development opportunities with an access to unlimited number of trainings

#KG1

Job Family Group:

Compliance and Control

Job Family:

Business KYC

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.