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Cognosante Technical Writer - Journeyman in United States

Security Clearance required:

Able to obtain Public Trust

Do you want to make a difference?

At Cognosante, we help create a safe, healthy, more equitable nation for all. Federal agencies who deliver exceptional public services and programs choose us for our innovative mindset and unwavering dedication to moving their missions forward. Applying practical expertise to build solutions that leverage leading technologies, Cognosante partners with healthcare, civilian, and defense agencies to realize program outcomes and performance.

Whether we are modernizing systems, enabling greater access to public benefits, or delivering mission-critical programs, we innovate with purpose – touching the lives of millions of people. Are you ready to make a difference ?

Come Join Our Team

Cognosante provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or “participants,” which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). 

What is the position?

The Technical Writer assesses and interprets content desired/required in creating written procedures, instructions, presentations, and reports in support of the Military OneSource Program.

What will I get to do ?

Specific responsibilities of this position include, but are not limited to:

  • Creates written procedures and instructions, presentations, reports, information papers, and other deliverablesfor the Military OneSource program

  • Assesses and interprets content requirements to ensure the final product conveys information in the most appropriate and usable form

  • Analyzes written procedure content to ensure accuracy, with attention to grammar and facts.

  • Examines the content’s readability to ensure it reaches desired audiences in the desired manner.

What qualifications do I need?

Qualifications required for this position include:

  • US Citizen and fluent English speaker

  • Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation 

  • Bachelor’s degree and at least 5 years of technical writing experience(additional 4 years of work experience may be considered in lieu of Bachelor’s degree)

  • Strong command of language, vocabulary, and grammar with the aptitude to grasp and apply acquired knowledge

  • Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)

What additional characteristics will help me thrive ?

Additional preferred qualifications include:

  • Prior experience supporting DoD and/or federal government contracts/programs.

What We Offer

Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that: 

  • Ensure optimal health and productivity of our employees  

  • Support employee retention and attraction 

  • Provide work/life balance to ensure our employees succeed inside and outside of the office 

Compensation

$77,059.11 - $124,450.68

The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

Cognosante will not provide sponsorship for employment-based immigration benefits for this position.

What We Promise

Cognosante employees are inspired by our bold mission to improve lives. To achieve this mission, we put our people first. No matter where they're located around the nation, our innovative workplaces enable individuals to apply their skills and experience to work toward a greater good.

We foster a winning culture of solution creators built on innovation, collaboration, flexibility, and work-life balance. And we invest in the next generation of diverse talent to foster an inclusive, progressive, adaptable workplace that prioritizes advancement for all. As an affirmative action employer, we are committed to equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.  

Your safety during your job search is important. Recruiting communications will always be sent through one of the following corporate domain emails (@cognosante.com or @accurate.com).

We will never send communications through any other domain, including @cognosantecareers.com, @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com

At Cognosante, we innovate with purpose. Each day, we create meaningful change by delivering mission-driven solutions for healthcare, civilian, and defense government agencies. When you work at Cognosante, you’ll apply your talents and grow your career with an organization that believes in the missions of our customers – and the right every employee has to an inclusive, flexible, and collaborative workplace. Work with us, and you’ll be challenged and supported—and have the platform to elevate your career to wherever your professional aspirations lead.​

Get to know Cognosante employees

  • We’re driven by our customers’ missions, and measure success by how we improve lives.

  • We believe innovative solutions start with an innovative culture.

  • We believe customer understanding is the key to creating innovative solutions.

  • We know we are stronger together, and we value the diversity of our people.

  • We believe growth should be a core job benefit.

Like many other companies, Cognosante has been targeted by scammers making fraudulent job offers to potential candidates. As shared on our company website (https://cognosante.com/careers/) , communications from Cognosante recruiting are only sent with an official corporate domain email (e.g., @cognosante.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com)). We will never request payment from an applicant, nor will we send payment to an applicant, prior to that individual’s start date.

We want to recommend a couple of ways that you can report this incident and take action against these scams:

-The FBI: File a Complaint (https://www.ic3.gov/Home/FileComplaint)

-The FTC: Report Fraud (https://reportfraud.ftc.gov/#/)

Also, if you're not sure where to report the scam, you can find some guidance here: Where to report scams | USAGov (https://www.usa.gov/where-report-scams) .

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