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GCI Communication Corp Revenue Compliance Analyst in United States

GCI's Revenue Compliance Analyst role is a meaningful part of GCI’s overall strategy. Position will champion compliance within the GCI’s Business to Business (GCI B) and Business to Consumer (GCI C) departments as part of the Revenue Compliance (second line of defense) team. Position will be instrumental in proactively identifying compliance risks, implementing controls in response to identified risks, creating formal control documentation, and remediating compliance deficiencies. Position will provide regular feedback to GCI B/GCI C management regarding control effectiveness, process improvements, and steps needed to remediate and/or avoid compliance deficiencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR ALL LEVELS:

Revenue SOX Compliance:

  • Partner effectively with control owners (first line of defense), internal audit (third line of defense), and external audit to:

  • Prepare top-down, risk-based account scoping and risk assessment documentation.

  • Prepare internal control framework documentation including process flow documentation, risk and control matrix, and control playbooks for all key controls.

  • Assist control owners in design and implementation of effective controls, remediation plans to address any identified deficiencies in design or operation of controls, and monitoring status of any such plans.

  • Provide direct guidance and training to control owners in the internal control environment, Generally Accepted Accounting Principles, and other accounting compliance activities.

  • Perform ongoing (at least annual) risk assessment and control rationalization to monitor ongoing changes in business and ensure enough risk coverage in a changing environment, while controlling associated costs

  • Coordinate and prepare materials for walkthroughs and testing of control design and effectiveness.

  • Facilitate audit evidence submission and question resolution in conjunction with control owners acting as main point of contact for internal audit and external audit.

    Revenue Compliance Initiatives:

  • Administration of revenue management repository (Smartsheet)

  • In collaboration with cross-departmental stakeholders, assist in the design, implementation, and monitoring of business process controls for implementations/upgrades of:

  • Revenue recognition engine

  • Customer relationship management system

  • Automated customer contract process

  • Advise on non-SOX questions that may have internal control implications.

  • Submit meaningful updates as required for GCIB/GCIC’s Enterprise Risk Assessment

  • Design and implement controls associated with GCIB/GCIC’s Fraud Risk Assessment

  • Design and implement Complementary End-User Controls (CEUC’s) associated with SOC 1 Type II reporting.

  • Engage in overall business process improvements including data gathering, process evaluation, reporting and analysis.

  • Recommend and implement changes that provide measurable value to GCI.

  • Distribute compliance reminders and scorecards to ensure GCIB/GCIC management teams and employees, if applicable, perform:

  • Timely and thorough completion of User Access Reviews (UARs)

  • Timely submission of employee terminations

  • Timely completion of all performance reviews

  • Timely completion of required policy reviews

  • Timely completion of required trainings

    Competencies

  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Strong attention to detail, ability to think critically and learn quickly, and work with minimal supervision. Strong desire to succeed and a willingness to take ownership of tasks and projects. Dependable with commitment to meeting deadlines.

  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.

  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Strong team player with demonstrated interpersonal and communication skills and positive, professional attitude.

  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated ability to prepare clear and concise reports (written and verbal) and recommendations; must be able to communicate with personnel at all levels of the company.

  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. Ability to demonstrate understanding of internal controls concepts.

  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated ability to move easily between detail and conceptual levels and work on multiple projects with varying and changing priorities and timelines.

  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Demonstrated ability to keep confidential information secure.

  • DECISION MAKING: Uses sound, logical judgment based on department and company policy and procedures, data, research, and experience to choose an appropriate course of action. Demonstrated ability to analyze and report on complex, challenging problems and situations leading to optimal solutions in a logical, clear, and effective manner.

  • Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to use the company intranet. Technical knowledge of accounting procedures and solid understanding of Generally Accepted Accounting Principles (GAAP).

    Level Definition

    Position Title: Revenue Compliance Analyst

    Grade: E05

    Additional Job Requirements: At this level, position requires some supervision with expected ability to perform moderate to complex diverse duties under deadlines and operating constraints.

    Minimum Qualifications:

    Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.

  • High School diploma or equivalent.

  • Bachelor’s degree in Accounting, Business, Finance, Economics, or related field. *

  • Minimum of two (2) years in accounting, external/internal audit, public accounting, business process improvement or related experience. *

    Preferred:

  • Master’s degree in Business Administration, Accounting or Finance.

  • Experience in a public accounting firm.

  • Demonstrated knowledge of the Sarbanes-Oxley Act (SOX); knowledge of COSO and COBIT.

  • Proficiency with Access, Project, and PowerPoint.

  • Proficiency in Smartsheet desired.

  • CPA, CISA, CIA, CFA, or CMA certifications.

  • Other telecom industry specific certifications and/or job specific certifications.

    Required at ALL Levels

    DRIVING REQUIREMENTS:

  • This position may require access to reliable transportation for occasional travel, such as, between retail store locations, offices, worksites, or other locations as needed.

    PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

  • Work is primarily sedentary, requiring daily routine computer usage.

  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.

  • Ability to accurately communicate information and ideas to others effectively.

  • Physical agility and effort sufficient to perform job duties safely and effectively.

  • Ability to make valid judgments and decisions.

  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

  • Must work well in a team environment and be able to work with a diverse group of people and customers.

  • Virtual workers must comply with remote work policies and agreements.

    The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

    Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.

    EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

    DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

    Required Training for Job Role:

    Antenna Training: No Lifeline Training: No 911 Training: No

    FAR Training: No FCC396: No E-Rate & RHC Training: Yes

    SOC: 113031 WC: 8901

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