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ManTech Lead Operations Analyst in United States

Secure our Nation, Ignite your Future

Introduction

Currently, we are seeking a motivated, career and team-oriented cybersecurity data engineer in support of the U.S. Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Continuous Diagnostic & Mitigation (CDM) Data Services Program. The CDM Data Services Program is a critical component of CISA’s national effort to ensure the defense and resilience of cyberspace.

The CDM Data Services Program mission is to provide a standardized platform to collect, transform, and integrate cybersecurity data from relevant authoritative data sources into a coherent data, delivering actionable information into Agency and Federal Dashboards to identify risk areas in support of mitigation as well as to facilitate coordinated agency and national response to cyber-threats.

This is a remote position where the candidate can work from any location within the United States provided, they are able to work on an eastern time zone schedule.

Responsibilities include, but are not limited to:

  • Installing, configuring, and supporting COTS cybersecurity solutions within complex government Agency operational and security environments, acting as the primary point of contact for support and integration-related Operations and security management issues

  • Support the on-going operation and maintenance of Elastic dashboard environment. The dashboard involves representing data gathered from hardware and software asset management, vulnerability management, configuration management, and privileged account and IDAM security solutions across various Federal Government Agencies.

  • Coordinates with both ManTech and Subcontractor resources spanning a range of disciplines from systems administration, systems engineering and IT Operations for testing and quality assurance

  • Coordinates and supports the transition of new capabilities to Operations in accordance with the DHS SELC lifecycle, Agile SAFe methodology and in coordination with ManTech software testing

  • Prioritizes troubleshooting activities requested by Tier II Engineering staff, to include rapid installation and configuration of test systems to model customer environments.

  • Monitor Configuration Management changes and assess the impact of changes, modifications and vulnerabilities for each system involved

  • Ensure effective controls, countermeasures, processes are in place and optimized to maintain a strong Organizational and system security posture.

  • Understand and monitor Operations processes, including but not limited to, the Business Continuity Planning, Incident Response Planning, and Communications Channel Process, to ensure that they are followed properly at Agencies for applicable CDM Solutions and Tools

  • Plan, perform and verify the implementation of updates, patches, and routine maintenance to the Test Lab and Agency Dashboard instance(s)

  • Identify gaps and bottlenecks in the presentation and reporting of data within and to the dashboard, including issues related to performance, capacity, interoperability, scalability, and manageability

Basic Qualifications:

  • Bachelor's Degree preferred with 3 – 5 years’ experience in Information Technology/Information Security, or the equivalent combination of Education and Experience

  • 2 – 4 years of experience working within a cloud environment, such as Azure, AWS, or similar.

  • Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.

  • Installing operating systems and service packs, as well as security patches and bug fixes.

  • Installing or upgrading Windows, and Linux systems and servers. Providing technical support for staff and back-end system users

  • 1 – 2 years demonstrated basic proficiency with PowerShell scripting.

  • PowerShell scripting basic examples: adding and removing new users, adding network drives, updating security software, and granting new user access(es) to shared files.

  • 1 – 2 years of experience with the Linux OS [graphical user interface (GUI) and command line interface (CLI)], preferably experience with Red Hat v8.0.

  • Installation and basic host configuration of Linux systems and servers

  • Basic host configuration parameters include: IP address assignment, hostname assignment, domain assignment, LDAP integration and network connectivity testing/verification.

  • Provide fundamental technical support and guidance for Linux system maintenance, to include: Linux system performance monitoring and Linux system security.

  • 2 – 4 years of experience [fundamental to proficient knowledge] with Windows Server 2016, Windows Server 2019, Active Directory, Server Roles, Access Rights and Security Groups.

  • Assessing the stability, security, and scalability of installed Windows systems in a virtual environment.

  • Installation or upgrade of Windows systems and servers.

  • Familiar with relational databases such as Microsoft SQL and Oracle.

  • Monitor performance of database systems resources and query throughput.

  • Monitor and maintain database storage resources.

  • Maintain database documentation as required.

  • Troubleshoot and resolve database [basic] connectivity issues.

  • Proactively monitor and respond to Microsoft SQL database alerts.

  • 1 – 3 years of experience with COTS cybersecurity technologies

  • Examples: Splunk, Tenable, ForeScout, McAfee ePO, ServiceNow, SailPoint, CyberArk, SCCM and BigFix.

  • Exceptional customer service skills with the ability to focus on customer priorities.

Security Clearance Requirements:

  • Candidate is required to be a US citizen (non-dual citizenship) with the ability to obtain a DHS Suitability clearance

Physical Requirements:

  • Office work, typically sedentary with some movement around the office

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

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