Job Information
San Mateo County, CA Department of Emergency Management Coordinator – Alert and Warning (Unclassified) in United States
Department of Emergency Management Coordinator – Alert and Warning (Unclassified)
Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/4576363)
Department of Emergency Management Coordinator – Alert and Warning (Unclassified)
Salary
$93,184.00 - $116,480.00 Annually
Location
County of San Mateo, CA
Job Type
Full-Time
Job Number
POSTING ONLY (Q002A)
Department
Department of Emergency Management
Opening Date
07/11/2024
Description
Benefits
Description
The County of San Mateo’s Department of Emergency Management (DEM) is accepting applications from dedicated individuals for the position of DEM Coordinator – Alert and Warning (Unclassified).
DEM’s mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery.
To learn more about the DEM please visit https://www.smcgov.org/dem
About the Position
The Alert and Warning Coordinator will be responsible for assessing the County's existing community alert and warning programs and systems in multiple languages for effectiveness, identifying service gaps, and recommending and implementing enhancements. This includes developing emergency notification and communication standards, protocols, and processes; managing vendor services and contracts; coordinating system access and training for authorized users; and initiating plans to integrate the County's program and system with the emergency functions of other government agencies, including Integrated Public Alert and Warning System and reversed 9-1-1.
Additionally, the Alert and Warning Coordinator will assist the County in identifying areas at risk for hazards and threats to the communication system, provide community education, and determine how to integrate community alert and warning systems with other technologies. The selected candidate will handle a variety of tasks to ensure the County's preparedness for any event, including participating in a weekly on-call rotation, maintaining 24-hour readiness, and responding to the field or Emergency Operations Center (EOC) during emergencies or disasters.
This crucial role will also require engaging with the public and stakeholder organizations, participating in advisory committees and work groups, and representing the County at all levels of government to develop a comprehensive emergency alert and warning program for the County of San Mateo.
The ideal candidate will possess:
Strong knowledge of IPAWS protocols.
Familiarity with local state and federal regulations.
The ability to understand the current use of technology in emergency response and implement these technologies at DEM.
Excellent written communication skills, including experience in proposal, report, and grant writing.
The ability to engage with the public and stakeholder organizations to identify and develop effective outreach strategies and create a holistic Alert and Warning program for the County.
Proficiency in computer skills and operating standard computer applications, including but not limited to word processing, spreadsheet software, PowerPoint, and email communication.
The ability to work with a wide variety of situations (field, office, EOC) and disciplines (law enforcement, fire services, and emergency medical personnel).
The ability to work with information systems and can code in Python, Java, or C++.
A valid California Driver's License (depending upon the assignment).
Completion of Incident Command System (ICS) Courses 100, 200, 700, and 800.
Completion of IS-247.C: Integrated Public Alert and Warning System (IPAWS) for Alert Originators and IS-248: Integrated Public Alert and Warning System (IPAWS) for the American Public.
A Master’s Degree in public administration, emergency management, crisis communication, security studies, or a related field is preferred but not required.
An understanding of Laws, rules, and regulation governing public communication and warnings.
Knowledge of Information technology, including but not limited to radio communication systems, software, and hardware related to emergency management and communication.
Examples Of Duties
The DEM Coordinator's responsibilities may include, but are not limited to, the following:
Develops, implements, and maintains the County’s Alert and Warning System in multiple languages to ensure timely and accurate dissemination of emergency information to the public.
Researches and analyzes best practices in the field of disaster and emergency communication; assesses and analyzes opportunities for improvement; makes recommendations for the implementation of improvements.
Identifies service gaps and areas at risk for hazards and threats to communication systems.
Develops emergency notification and communication standards, protocols, and processes.
Coordinates Alert and Warning system access and provides training for authorized users.
Responds to emergencies in the field or at the EOC, ensuring 24-hour availability.
Coordinates with local, state, and federal agencies to integrate alert and warning systems and ensure interoperability.
Manages the County’s emergency notification platforms, including mass notification systems, sirens, and public address systems.
Conducts regular tests and evaluations of alert and warning systems to ensure functionality and reliability.
Collaborates with public information officers to ensure consistent and accurate information dissemination across all communication channels.
Participates in after-action reviews and improvement planning to refine alert and warning protocols based on lessons learned from exercises and real incidents.
Prepares, reviews, and analyzes detailed reports, presentation materials, and other professional documents.
Represents DEM at stakeholder meetings, tabling functions, and public-facing events.
Reviews and updates Operational Area Plans on a regular and routine basis.
Performs related duties as assigned.
Qualifications
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Education : Bachelor’s degree from an accredited college or university in business, public administration, emergency management or related discipline.
Experience : One year of experience having responsibility for assisting in program planning, development and budgeting in the public, military, or private organization, preferably related to emergency/disaster planning and management.
Knowledge of:
Modern methods of organization, planning, management and supervision.
Basic federal, state and local emergency services organizations, programs and objectives .
Principles of staff training and development.
The five Emergency Management Sections, including Management, Logistics, Planning, Operations, Finance and Admin.
Issues related to Emergency Preparedness for natural and human caused disasters, such as earthquakes, hazardous materials, civil defense, and floods.
Effective written communication, including the preparation of clear and concise reports, documentation, and revisions to procedures and plans.
Basic computer skills, including word processing, spreadsheet and presentation software.
Skill/Ability to:
Deal cooperatively and effectively with a wide range of individuals and groups.
Analyze administrative problems and conduct studies in disaster planning.
Be self-directed in terms of project identification and development.
Plan and direct the use of resources and personnel.
Write and speak effectively.
Maintain subject matter expertise of planning and the logistics of specific functions.
Prepare technical reports, records and other documents related to emergency planning/management.
Provide Just-in-Time Teaching (JITT) and on the job training to County staff, including high level staff and department heads.
Provide operational oversight to a field location or staging area.
Application/Examination
If you are interested in being considered for this position the following items must be submitted via e-mail:
Cover letter with responses to Supplemental Questions (maximum of 2 pages)
Resume
Supplemental Questions:
Can you describe in detail your experience in developing and managing alert and warning systems in an emergency management context? What specific alert and warning technologies and platforms have you worked with in your previous roles?
Describe a time when the communications your team sent out were not accurate. What immediate steps did you take to address the issue, and what long-term actions did you implement to prevent similar mistakes in the future?
If you’re coordinating an emergency response and encounter a malfunctioning virtual EOC system, walk us through the steps you would take troubleshooting this issue.
Please include the words " DEM Coordinator – Alert & Warning - Unclassified" in the subject line of email submission. Please submit the required materials electronically via email to:
Rick Reed, DEM Coordinator
Email: rreed1@smcgov.org
Application materials will be reviewed as they are received and qualified candidates will be contacted by the department for an interview.
Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels .
HR Contact: Shannon Oh (07112024) (Department of Emergency Management Coordinator - Q002)
Please visit https://www.smcgov.org/media/100206/download?inline= for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
Agency
County of San Mateo
Address
County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663
Phone
(650) 363-4343
Website
https://jobs.smcgov.org
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