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IHG Night Manager | Hotel Indigo Auckland in New Zealand

About us

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

Later this year, Auckland will welcome New Zealand’s first Hotel Indigo to the neighbourhood. The “City of Sails” will set the backdrop for this boutique upper-upscale hotel, drawing inspiration from local artists for its design, service, amenities, food and beverage. The 225-room hotel will be part of a mixed-use development in Auckland Central, with stunning views of the city and Auckland’s iconic harbour.

To bring Hotel Indigo Auckland to life, we’re on the hunt for a Night Manager to help set up and oversee the hotel’s night operations. Taking responsibility for the safety and security of guests and colleagues and ensuring the accurate and timely completion of the night audit function. You’ll be in tune with the team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.

Ideally this role will start in September, subject to the completion of the hotel’s construction phases and will transition to an operational role once the hotel opens.

A little taste of your day-to-day

  • Being part of this pre-opening team will see you setting this beautiful new hotel up ready to receive its first guests

  • Help and support the set up of the Front Office department with regards to night audit functions and guest experience

  • Support with training and development of the front office colleagues to support audit requirements, and maintaining procedures for security of monies, credit and financial transactions, guest security and inventory control

  • Once the hotel opens, transitioning to operational responsibilities where you will manage and oversee overnight hotel operations

What we need from you

  • Minimum 2 years’ experience in a Guest Services/Front Office/Night Audit/Finance related position with supervisory experience

  • System savvy and particularly well versed in Microsoft Excel

  • Strong attention to detail, financial acumen and sense of ownership when identifying issues and solutions

  • A passionate team player, ability to work in a fast-paced environment and prioritise workloads

  • Excellent written and verbal communication skills

  • Valid (or able to acquire) NZ General Managers certificate, Liquor license, First Aid Qualifications and Drivers License

  • Full working rights within New Zealand with no restrictions

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

Making travel inspiring. It’s what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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