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IHG NOKA Roast&Grill Assistant Manager in Japan

【Task】

  • At least 2 years of experience in hotel restaurant or equivalent.

  • Experience in management.

  • Preference will be given to those who have worked in a luxury hotel before.

【Experience】

  • Perform day-to-day administrative tasks related to staff, assigning work responsibilities, managing and administering performance and development.

  • Responds immediately to requests from staff and guests in order to deliver the best possible service.

  • Responsible for effective service recovery for guest complaints and requests to ensure customer satisfaction.

  • Manage staff shifts and requests for time off, etc., as appropriate.

【Ideal candidate】

  • Able to communicate clearly and openly with others based on trust.

  • A positive and aggressive attitude, never giving up, no matter what the situation.

  • Able to work flexibly with multinational staff and customers, while respecting differences.

  • Able to work in a team environment with a high level of cooperation and collaboration.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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