Military Spouse Connection Jobs

Job Description

• This is customer facing role (remote). It requires deep Cloud Specialist knowledge to analyze and coordinate the resolution of customer impacting issues. It involves cooperation with Oracle Product Support and internal OCI Cloud teams, typically via Zoom.

• Majority of customers are in Latin America (i.e. Brazil) and thus good level of spoken and written Spanish or Portuguese on top of very good English is a must.

• Working Hours will be 05 AM – 03 PM (15:00hrs) Central European Summer time for 4 days in working week (Sunday to Wednesday / Wednesday to Saturday)

Career Level - IC3

Responsibilities

You will be required to ensure that client's business impacting issues are properly handled and resolved at the shortest possible time.

Required skills:

• Good level of spoken and written Spanish or Portuguese

• Good level of spoken and written English

• Excellent troubleshooting and analytical skills

• Great communication skills

• Good Organizational and Leadership (initiative) Skills

• 8 Years of Experience in Technology Related Activities including external customer interaction

• Knowledge of Cloud Operations: Cloud Platforms; Cloud Native Products; DevOps; Networking; Firewall; Storage; Virtualization; Linux; Web Service and APIs

• Proficiency in Cloud Native and DevOps Products / Kubernetes Docker/Containers Administration

• Good Knowledge in Networking Troubleshooting (tcpdump; iperf; package capture, traceroute; etc.)

• Knowledge in Middleware Products (WebLogic) is a differentiator

• Experience in Cloud Migrations Projects (on prem to Cloud) is also a differentiator

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer