Military Spouse Connection Jobs

Description We are offering a contract to hire employment opportunity for a Customer Service Representative to be based in Vernon, California. You will play a crucial role in our team, handling customer service duties and providing exceptional support to our clients. Your duties will involve managing customer inquiries, processing orders, and ensuring accurate data entry.

Responsibilities:

• Answering inbound calls promptly and professionally

• Taking and processing orders from customers both over the phone and via email

• Assisting other team members as needed, providing backup support during absences

• Efficiently managing data entry tasks and maintaining customer records

• Utilizing Microsoft Excel and Word for various administrative tasks

• Handling email correspondence with clients professionally and promptly

• Assisting in scheduling appointments as needed

• Handling both inbound and outbound calls with a positive and professional demeanor

• Ensuring all customer service tasks are completed accurately and within set deadlines.

Skills:

• Proven experience in a customer service role

• Proficiency in Microsoft Excel and Word

• Strong data entry skills

• Ability to handle both inbound and outbound calls

• Excellent email correspondence skills

• Experience in order entry and appointment scheduling. Requirements • Possess at least one year of experience in a customer service role.

• Proficient in answering inbound calls and handling both inbound and outbound calls effectively.

• Have experience working in a call center, providing exceptional customer service.

• Capable of performing data entry tasks with high accuracy.

• Able to communicate professionally and effectively through email correspondence.

• Proficient in using Microsoft Excel and Microsoft Word.

• Experienced in order entry, ensuring accuracy and efficiency.

• Ability to schedule appointments, manage calendars, and coordinate schedules.

• Committed to providing excellent customer service, resolving issues promptly and ensuring customer satisfaction.

• Must be willing to undergo background checks as part of the recruitment process.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .