Military Spouse Connection Jobs

Must be available weekends and holidays and have open availability throughout the week. Position Summary: Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: • Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service • Promote and follow company initiatives • Greet customers, answer questions, and suggest product to enhance service and meet sales goals • Maintain cleanliness of customer service area and equipment • Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard • Follow store policies and procedures • Perform cleaning tasks in accordance with the Duty Rosters and cleaning standards • Follow standards for merchandising, stocking, rotating, and storing all products • Follow cash handling and register policies • Follow inventory stocking and recording guidelines • Must be able to perform the essential functions of this position with or without reasonable accommodation Behaviors/Skills: Some of Leadership Behaviors needed to successfully perform this position are: • Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect. • Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens. • Achieves Results Through Teamwork -- Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals. • Leads Through Positive Influence -- Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust. • Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback. • Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work. • Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals. • Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. • Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards. Minimum Position Qualifications/Education: • High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience • Minimum 16 years of age in AK/18 years of age in OR & WA/19 years of age in Idaho • Ability to pass drug test • Ability to complete Initial Store Training and pass barista certification with a score of 90% or better • Ability to work in a fast-paced environment • Ability to work weekends on a regular basis, work any shift and work overtime as needed • Accuracy/attention to detail • Ability to organize/prior