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Job Information
VF Corporation Senior Manager - Uvalde Warranty Center in Uvalde, Texas
Now that you’ve found the job description, what’s next?
At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. As a purpose-led, performance-driven company, we are committed to inclusion, diversity, equity, and action. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers (https://www.vfc.com/careers) or www.vfc.com .
What will you do?
A day in the life of a Warranty Center Senior Manager at VF looks a little like this.
The primary responsibility of the Senior Facility / Warranty Operations Manager is to support customer service warranty activities related to the repair or replacement of VF Outdoor products & provide support to Brand QA Managers in the areas of warranty & product performance improvement. Given the duality with the Facility Manager role, manages all aspects of building and equipment maintenance assuring compliance in safety and security.
How You Will Make a Difference:
Oversee all functions of the Warranty dept & facility administration, including budgets & record retention.
Perform managerial responsibilities of warranty & facility staff, including disciplinary actions, Performance Evaluations, training, work assignment, scheduling vacation, monitoring attendance, review and approve personnel actions.
Perform statistical / trend analysis on Warranty metrics as means to continuously optimize day-to-day and long-term operations. Maintain excellent relationships with customers and functional business units within VF to ensure success.
Manage and work departmental projects with warranty operations engineer with a concentration on creative tools to increase process efficiencies.
Support Warranty guidelines and company policies when dealing with consumers, maintain company quality standards when repairing product, share potential quality issues with QA Departments to apply lessons learned from warranty returns into the Brand’s product improvement process.
Maintain facility computer processes. Oversee the Warranty AS-400 database & assist in facility system testing (such as disaster recovery & system updates).
Responsible for the maintenance and repair of Uvalde facility. Facility security, intrusion alarm monitoring, fire monitoring, employee access control, building opening and closing schedule.
Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.
Ensures the Warranty Center is in compliant with Health & Safety VF Standards.
Attends semi-annual product knowledge sessions to keep up to date on TNF products.
Prepares products for Warranty Sales and Sample Sales.
What do you need to succeed?
We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 5+ years of experience and professional achievements.
The foundation skills you will need in this position are:
Progressive management of facility/warranty operations and/or staff
Fundamentals of production/industrial engineering & capacity planning methods
Strong interpersonal & proactive communication with the ability to use tact & diplomacy
Strong analytical background with some financial background preferred
Fluency in the English language, Spanish helpful but not a requirement.
Motivated and results driven, strong drive to succeed and demonstrated tenacity in achieving goals.
Strong Microsoft Excel aptitude, Word, Powerpoint, AS400 experience.
Ability to work independently & under pressure
There are also a few skills that are not required but preferred:
- Bachelor’s degree in a manufacturing related field or equivalent experience preferred
What do we offer you?
At VF, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).
Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.
To learn more about VF’s benefits package, follow this MyVFBenefits.com (https://www4.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30716&co_affid=vfcorp) and click “Looking to Join VF”.
To learn more about VF’s Diversity and Inclusion efforts, go to www.vfc.com.
Now WE have a question for YOU.
Are you in?
Hiring Range :
$93,600.00 USD - $117,000.00 USD annually
Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.
P lease note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com . VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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