Job Information
Enviri Corporation Service Support Technician in UK/EMEA,Field Based, United Kingdom
Harsco Rail operates across the world and has a proven and sustained track record in providing customised, technology-driven rail track solutions.
The company has been pioneering mechanised maintenance for more than 100 years. Today, Harsco is still leading the way with practical, customer-driven solutions that set the standard for insight, innovation and performance - keeping the wheels of commerce driving forward and passengers on the move.
Harsco Rail’s Contract Services provide customers with a high quality service by work crews that know the machines’ operation and maintenance best. With years of experience, Harsco Rail’s Contract Service teams have covered more than 640,000 kilometres of track, consistently achieving industry leading production rates and high quality output. Contract services include providing the maintenance, equipment, and labour to complete the job.
Harsco Rail offers contract services for Rail Grinding and has been grinding rail for over 50 years, covering more than 300,000 km (192,000 miles) in the last 7 years.
JOB PURPOSE
Project installations
Install Technical and Service Bulletins
Carry out R&D prior to installations
Support Maintenance Department activities
Support field service activities within EMEA
PERSONAL ATTRIBUTES/COMPETENCIES
Preferred recognised qualification in mechanical / electrical / maintenance engineering or a minimum of five years’ experience in an associated trade
Technical Skills e.g.
Knowledge & understanding in electrical, mechanical, hydraulic, pneumatic systems, electronic, fault finding & repair
IT literate including basic knowledge of Microsoft systems
Understanding of rail plant operating systems
Role requirements e.g.
Full valid driving licence
PTS (Personal Track Safety) certificate
Ability to use & follow reference information to assist repairs
Basic understanding of Health & Safety, relevant to the role
Written & verbal communication skills
Able to work on own initiative
Problem Solving and identifying solutions
Competency
Functional Skills at Level 2-3
Approach to work, communication, planning, organising prioritising, safety and security
Technical Skills at Level 2-3
Hydraulic, Electrical, Pneumatic, Mechanical, Calibration, Fault Finding, Machine Computers, Engines
Level 1: Intermediate
Level 2: Advanced
Level 3: Specialist
KEY RESULT AREAS
Machine available for work / for optimum usage in a timely manner
To comply with Risk Assessments
Performance of machine
Timely ordering of parts / equipment
Installations & repairs completed within required timeframe
Quality of documentation
RESPONSIBILITIES & DUTIES
Work as directed by the EMEA Service Manager
Adheres to company policies & procedures & work instructions
Inform manager of any issues / problems in a timely manner, which are outside your remit of control
Awareness of company communication, i.e. e-mails, etc
Be responsible for the care of company assets in the individuals possession
To undertake training as required
Ensure compliance with competence assessment systems
Flexibility to travel and lodge as required by the company
Comply with the Company Code of Conduct
HEALTH, SAFETY & ENVIRONMENTAL RESPONSIBILITIES
To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions at work.
Contribute to the delivery of company occupational health and welfare, safety and environmental improvement plans.
Only undertake work for which you have been trained and (if required) certified competent.
To comply with Risk Assessments, method statements and safe systems of work.
Maintain and utilise all PPE provided by the employer.
Co-operate with your employer on health, safety and environment.
Make safe any unsafe conditions where practical and challenge unsafe work practices.
Inform your line manager, supervisor or health and safety representative of any unsafe occurrences
Report all, and assist with investigating relevant accidents, incidents and near misses
DIMENSIONS
- EMEA Coverage
KEY WORKING RELATIONSHIPS
EMEA Service Manager
Service/Installations team
Maintenance department
Operations department,
Stores
Administration
Assessor / Trainer
Enviri Corporation
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