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Child & Family Resources Community Engagement Specialist in Tucson, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6562258

GENERAL DESCRIPTION:\ \ We are seeking a passionate and dynamic Community Engagement Specialist (CES) to join our statewide consumereducation and engagement team. A CES works as a lead in designated service delivery areas and on a statewide basis toincrease the awareness of the services offered by CCR&R, increase the supply of high-quality child care, increase consumerknowledge and understanding of child care, and provide community education and engagement services. The idealcandidate will be responsible for implementing and tracking strategies, and performance measures to engage and educateconsumers of child care and community members by fostering strong relationships, and promoting the programs initiativesand services. This role requires excellent communication skills, creativity, and a deep understanding of communitycharacteristics.\ \ SUMMARY OF ESSENTIAL JOB FUNCTIONS:

  • Consumer Engagement and Education: Provide Consumers Statewide with thorough and unbiased information regarding the full range of available Child Care services, including faith based and community-based providers. This information will encompass Child Care offered during non-traditional hours and emergency situations
  • Community Outreach: Coordinate, implement, and plan daily/weekly/monthly outreach activities that align with the strategies outlines in the Statewide Plan for Consumer Education to connect with diverse community groups and stakeholders to raise awareness about the CCR&R program and services statewide
  • Relationship Building: Establish and maintain strong relationships with community members, early educators, leaders, and organizations to increase awareness and understanding of high-quality child care, including fostering effective partnerships and collaboration with various Early Care and Education Statewide and Community Stakeholders across Arizona
  • Community-Based Education and Support: Collaborate with communities throughout the State, including Tribal and military communities, to promote awareness and understanding of high-quality Child Care that is Culturally Relevant and Linguistically Appropriate and to connect Consumers to services
  • Event Planning: Attend, coordinate, and participate in community events, workshops, and meetings to promote awareness and engagement of CCR&R services and promote high-quality child care in Arizona
  • Communication: Create and distribute engaging content through various channels, including social media, newsletters, and community forums
  • Feedback and Continuous Quality Improvement: Utilize consumer evaluation and information systems for gathering feedback from the community to inform program development and improvements, and evaluate performance and services offered on an individual and program basis
  • Data Collection: Collect and enter all engagement, education, and outreach data into Salesforce to document and track all community outreach, networking, contacts made, materials delivered, as well as, generate data and reports for individual and program performance? Reporting: Track and report on all community engagement activities, outcomes, and feedback to program management and/or program funder. Create, complete, present, and submit reports as assigned
  • Advocacy: Serve as a representative of the company and program at community events and meetings, advocating for the programs services and the organizations mission and values
  • Child Care Provider Education and Support: Collaborate with Arizona Department of Economic of Security (ADES) to facilitate access to training, education, resources and support that enables Child Care Providers to deliver high-quality care and continuously improve their practices
  • Other duties as assigned: Complete other duties as assigned by the CCR&R Senior and/or Assistant Program Directors, Program Supervisors, Vice Presidents, and/or CEO/President
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