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Robert Half Senior Project Manager IT in Torrance, California

Description

One of Robert Half's clients is excited to announce a Project Manager opportunity in Torrance, CA:

Hybrid

Position Overview: Join an innovative team as a Technical Project Manager for our Customer Data Platform (CDP). This role is essential in enabling and scaling 1:1 customer engagement by creating a unified customer view. This initiative is pivotal in driving the digital revolution, fostering customer loyalty, retention, and revenue growth.

Key Responsibilities:

  • Manage Large-Scale CDP Programs: Oversee and manage the implementation of a Customer Data Platform, focusing on Identity Resolution (IDR) and related projects.

  • Project Delivery: Execute projects that involve:

  • Customer data unification using deterministic and probabilistic logic

  • Development of ownership foundations, dealer relationships, suppression, demographics, and preferences

  • Privacy management

  • Management of external business vendors

  • Project Lifecycle Management: Engage in a multi-year contract involving delivery throughout the overall project lifecycle.

  • Project Management Processes: Establish and implement project management processes and methodologies to ensure timely, within-budget, and high-quality project delivery.

  • Team Leadership: Assemble project plans, direct and monitor daily work efforts, identify resource needs, perform quality reviews, and escalate issues appropriately.

  • Milestone Tracking: Track key project milestones, adjust project plans and resources as necessary, and prepare/present project updates to senior leadership.

  • Cross-Functional Coordination: Communicate with all areas of the enterprise to manage project scope, budget, risk, and resources.

  • Complex Project Management: Manage one or more high-complexity, cross-functional projects.

  • Documentation and Reporting: Maintain detailed project documentation, including meeting minutes, action items, issue lists, and risk management plans.

    Requirements

Qualifications:

  • Education: Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field, or equivalent work experience.

  • Certifications: Project Management certification or successful completion of a recognized project management curriculum preferred.

  • Experience:

  • 7-10 years of IT work experience

  • 5+ years of project management experience

  • Extensive experience in leading and implementing customer data platforms and customer-centric programs

  • Technical Skills:

  • Advanced understanding of complex project budgets, program and project plans, and resource management

  • Strong experience with Agile, SCRUM, SAFE delivery methodologies, and Jira/Confluence

  • Proficient in managing software package implementation projects/programs, including SaaS frameworks

  • Communication Skills: Excellent communication and presentation skills, with the ability to provide clear guidance to technical teams and stakeholders.

  • Leadership Skills: Proven ability to manage high-complexity, cross-functional projects, and take personal ownership and responsibility for all deliverables.

  • Additional Skills: Experience with RFP and vendor selection, Lean Business Case creation, and Quarterly Business Review presentations.

Preferred Qualifications:

  • Industry Experience: Background in the automotive industry with familiarity with automotive products and related business processes.

  • Digital Platform Experience: Experience delivering consumer-facing websites, digital platforms, or services involving complex data, transactions, or integrations.

  • Tool Proficiency: Familiarity with Jira/Confluence for managing project artifacts, user stories, test cases, etc.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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