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Description

The Amazon Ads Canada business is growing at a rapid pace and we require a Manager, Sales Account Management to help scale our Account Management practice across a wide range of CPG advertisers including Grocery and our Quick Service Restaurant (QSR) business.

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

The Manager, Sales Account Management role will help scale our Endemic Account Management organization. You will lead a Toronto-based team of customer-facing Account Managers who are responsible for growing CPG revenue and maximizing advertiser performance through consultative sales and service. Internally, you will partner closely with a variety of teams including Sales, Product, Creative, Insights and Analytics.

You will own revenue targets for your team and will be responsible for creating plans to achieve them. You will coach and lead your team to be strategic consultants for their respective verticals. You will leverage your experience and judgement to define organizational strategy, processes, tools and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth and business targets.

Key job responsibilities

• Lead a team of customer-facing CPG Account Managers in a high-growth, rapidly changing environment

• Develop and execute service strategies tailored to client needs, team development, revenue and operations objectives

• Hire and develop a world-class team; effectively procure and deploy resources, manage capacity

• Engage with Amazon Ads leadership to represent business results and advocate for customer needs

• Build and sustain effective relationships with partner teams

• Develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth

• Assess ongoing client and partner feedback to ensure performance against organizational objectives

• Maintain a working knowledge of the Amazon Ads product suite, tools, and campaign management workflows

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

Basic Qualifications

• 6+ years relevant experience in a client facing role including but not limited to digital marketing, tech sales/account management, analytics, etc.

• Experience coaching, training, hiring and leading internal team members

• BS degree or equivalent

• Experience analyzing data and best practices to assess performance drivers

• Experience with influencing internal and external stakeholders

Preferred Qualifications

• Deep expertise in omni-channel marketing, display, OTT/video, search advertising

• Proven record of delivering quantifiable revenue impact and exceeding goals

• 6+ years people management experience

• Successful track record of recruiting top talent and building high performing teams

• Excellent organizational, relationship-building, and written/verbal communication skills

• Capable of solving problems that span business and technology, influencing scalable process improvement

• BS or MS degree in Business, Economics, Marketing, Advertising, Statistics, Engineering or equivalent; MBA is a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.