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Description

Amazon is seeking a dynamic and motivated individual with Account Management experience for our fast growing Taiwan based third party Seller development in Amazon NA region. This role will be responsible for assisting Selling Partners’ existing businesses on multiple Amazon sites with Amazon US being the primary focus. Account Manager will own overall account management tasks including driving Amazon feature adoption, motivating selection expansion, identifying growth opportunities, monitoring business performance, and working with Sellers to deliver the best e-commerce experience for customers on Amazon. This personnel will be chartered to develop Seller account management strategies aiming to assist Sellers in business growth acceleration by adopting Amazon best practices including but not limited to logistic & advertising programs.

An ideal candidate will be a self-starter who is passionate about Cross Border Ecommerce and motivated to contribute to TW Sellers’ continued development on Amazon.com

Amazon Global Selling is highly influential by coordinating across Amazon customers, category teams and third party Sellers. We are a business development organization; we drive growth for Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ business

Core Responsibilities

1. Understand Amazon Global Selling products as well as destination markets’ category landscape to support Taiwan based Sellers

2. Develop thorough understanding of cross-border e-commerce landscape in assigned marketplaces and buildup information about competitive offerings

3. Manage existing Sellers in TW2NA to accelerate their continued business growth and leverage internal & external resource to help resolving Sellers’ pain points

4. Equip with in-depth knowledge toward Selling on Amazon along with the features and functionalities that critical & essential to Sellers’ account health & development

5. Utilize the right tools to track all pertinent account development and sales movement as well as implement action plans based on metrics insights to guild your work with Sellers and uncover hidden areas of opportunities

6. Achieve business goals focusing on both input metrics and output results to meet & exceed annual revenue targets and operational statistics

7. Support additional projects while maintaining the primary book of business

8. Deliver data driven business reviews regarding Seller development and state of health for the respective territories with Seller insight & action plans

Key job responsibilities

1. Understand existing TW2NA sellers' business challenges.

2. Conduct high quality insights able to guide sellers take meaningful actions and take reasonable risks.

3. Engage and influence Sellers' C-level to build and strengthen relationship through time.

About the team

TW ESM team is an important part of AGS TW business, composed by great talents and challenging mission to help TW Sellers be successful in NA, EU and APAC Amazon marketplaces.

Basic Qualifications

• 2+ years of digital advertising and client facing roles experience

• Experience analyzing data and best practices to assess performance drivers

• Bachelor's degree

Preferred Qualifications

• 2+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience

• Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights