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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

This role is part of AECOM's Global Workday Reporting team which is responsible for the creation and maintenance of Workday Report functionality, as well as servicing requests from the business for information. The Workday Reporting Team is part of the wider Reporting and Analytics function within Human Resources.

• Support Workday and People Analytics teams with report requests coming from Service Now.

• Assess data request needs and perform data gathering and analysis procedures to accurately generate requested/routine reports and data trends.

• Create Workday reports, dashboards, and charts.

• Perform timely generation and distribution of ad hoc report requests.

• Escalate issues and recommend resolutions to the Team Lead. May support members of the team in addressing routine issues within the assigned processes.

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.

• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.

• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.

• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.

Qualifications

• Must be open for night shift schedule to support our Americas Region.

• Must be open for hybrid set-up (AECOM'S Freedom to Grow initiative).

• Background and knowledgeable in using PowerBI and Workday are required.

• Bachelor’s degree and/or at least 4 years of relevant work experience in HRIS/HR Reporting.

• Experience creating and maintaining Workday reports.

• Intermediate proficiency in Microsoft Office tools, specifically Excel.

• Demonstrated knowledge of the use of calculated fields

• Knowledge / demonstrated experience with charting and dashboards.

• Has an aptitude for systems and technology.

• Workday certifications are a plus

• Good understating of the impacts that Workday security has on self-service reporting.

• Good understanding of employee/manager experience when interacting with Workday and report output is desired.

• Business Analyst skills which include understanding customer requirements and translating those into reports and analyses are desirable.

• Experience/ knowledge of HR processes including identifying data integrity issues with the HR Admin teams.

• Appreciation of the confidential nature of Human Resource data and the need to protect.

Additional Information

• Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication)

• Ability to maintain good customer relationship with the ability to suggest ways to improve customer support customer experience (Customer Service)

• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)

• Ability to identify and resolve simple to moderate with the ability to provide resolution alternatives by following defined policies and procedures. (Problem Solving)

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10108481

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: GBS

Career Area: Digital & Engineering Technology

Work Location Model: Hybrid