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As a Data Center Critical Environment Technician Manager you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Manage deliver success through empowerment and accountability by modeling, coaching, and caring.

• In charge of the building and critical environment maintenance which includes: HVAC, electrical, mechanical, controls, generators, fire alarms, water treatment, UPS, PDU, and work on advanced tasks independently.

• Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends.

• Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms.

• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders.

• Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents.

• Assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site.

• Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns.

Qualifications

Required Qualification:

• Technical College degree Electrical/Mechanical Engineering or related field.

• Fluent in English and Portuguese

• Experience managing people or a team.

• 5+ years of experience in building maintenance in critical environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, automotive, aerospace, manufacturing, or related fields.

• Ability to work on site in Campinas, State of Sao Paulo 5 days a week.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .