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Job Description

Pay Rate: 40-47/hr

Insight Global is hiring for a product owner to sit 100% onsite in Stamford, CT for a large, telecommunication company. This person will be joining the Customer Operations organization within the Service Reliability & Outage Management team. This team's focus is quicker outage detection before customers are aware of the outage. When outage is generated, the company will automatically deliver proactive notifications along with estimated repair times via customers preferred method of communication: SMS, auto-call, and email. This Product Owner will be joining a team of approximately 8 individuals responsible for the owning the requirements for digital communication for the three journeys. On a day-to-day basis, this product owner will be gathering/writing requirements, creating process flows & journey maps, attending stakeholder & stand-up meetings, and creating PowerPoint Presentations that will be presented at the executive level on these journeys.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• 4+ years of product owner/ analyst experience

   - Strong background within gathering and writing requirements

   - Ability to work with both technical and non-technical people: technical people being QAs, Engineers, IT

   - Strong experience w/ journey mapping:

     gathering/writing requirements

     following customer experience

     creating process flows

   - Strong experience creating PowerPoint decks: presented at executive level

   - Experience working within both an Agile & Waterfall environment

   - Good communication & personality Telecom Experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.