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Working Title: IT Business Analyst

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

• Job ID : 81790

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/26/2024

• Closing Date : 12/09/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Human Services / Systems & Business Analysis

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually

• Job Class Option : Business Analyst

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

Are you passionate about bridging the gap between business needs and technology solutions? As an IT Business Analyst, you'll play a pivotal role in shaping the future of our organization's systems and processes. You’ll work closely with stakeholders to understand the structure, policies, and operations, offering insights that drive success. From gathering and defining requirements to crafting innovative solutions, your expertise will help ensure projects are delivered effectively and meet organizational goals.

In this dynamic role, you will:

• Serve as the vital link between IT and business teams, translating business activities into actionable, technology-driven solutions.

• Partner with development teams, providing guidance and collaborating throughout the development lifecycle—from concept and testing to deployment and adoption.

• Communicate system updates clearly, ensuring smooth transitions by coordinating implementation plans and overseeing successful rollouts.

Join us in making a lasting impact by turning business challenges into opportunities with cutting-edge technology.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of three (3) years of experience in performing IT business analysis functions.

Experience must include:

• Gathering and communicating business needs and functional requirements via one or more of the following: Business, Partner (formally Stakeholder), Functional Solution, Non-Functional Solution and Transition Requirements, Use Cases, Test Cases, Specifications, User Stories, Business Process Models, UML Diagrams, and Wireframes.

• Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and recommend alternative solutions.

• Demonstrated problem-solving skills in problem definition, information gathering and research, root cause analysis, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation.

• Ability to work effectively in cross-functional teams, including technical and business stakeholders.

• Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical partners.

• Customer service, negotiation, and facilitation skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Working knowledge of the mission goals, objectives, and priorities of MNIT and agency partners, specifically DHS and MNsure.

• Advanced knowledge of various methodologies such as Business Process Modeling (BPM), Unified Modeling Language (UML), Lean Kaizen, structured English, etc. within Waterfall and Agile frameworks.

• Demonstrated understanding of the Healthcare programs the Department of Human Services oversees or administers in collaboration with their partners.

• At least two (2) years of experience with the DHS MAXIS, MMIS, and/or SSIS source systems that interface with the Summer Electronic Benefits Transfer Program for Children (S-EBT).

• Knowledge of change management principles and practices to support process improvements and technology adoption across teams.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.