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QA/Change Control Coordinator - Ashburn VA

BRIEF DESCRIPTION:

Working with an enterprise network architecture and engineering team supporting our Federal customer, the QA/Change Control Coordinator supports change management and Quality Assurance tasks related to projects to upgrade and modernize a Wide Area Network (WAN) communications infrastructure supporting over 1,600 field sites and multiple Program Directorates on the Enterprise Network Architecture and Engineering Support Services (ENAESS) program:

Responsibilities:

• Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.

• Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.

• Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring that all necessary documentation is available for review.

• Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.

• Assist in the identification and mitigation of potential risks and issues associated with changes.

• Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.

• Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.

• Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.

• Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices. :

Must be a U.S. Citizen with an active clearance.

Education, Skill, and Experience Requirements:

• 2-4 years experience in change management coordination or a related role.

• Strong understanding of change management principles, methodologies, and best practices.

• Familiarity with ServiceNow or other change management tools.

• Excellent organizational skills with great attention to detail.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Ability to prioritize and manage multiple change requests simultaneously.

• Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.

• Bachelor's degree in computer science, information systems, or a related field.

Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship able to obtain a CBP Full Background Investigatio

This program requires US Citizenship

Position Details:

• Pay Rate / Range: $50-65.00 an hour

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.

• Benefits (Regular, Full Time Employees):

1. Medical, Dental, and Vision offerings

2. Weekly Direct Deposit

3. Paid Holidays and Personal Time Off

4. 401(k) with match

5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages

6. Pre-Paid Legal and Employee Assistance Programs

7. Northwest Federal Credit Union Membership

8. BB&T @ Work Program

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans