Job Information
Spectrum Healthcare Partners Quality and Patient Safety Nurse Specialist in South Portland, Maine
COMPANY OVERVIEW
Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopaedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire.
This is a hybrid/remote position. M-F.
SUMMARY
Position supports the strategic objectives of clinical quality and patient safety, using best practice strategies to assist with achieving the goals of high quality, cost effective patient care and service, while demonstrating compliance with regulatory agencies.
ESSENTIAL FUNCTIONS
Reviews all events and near misses reported through the event reporting system and any other means. Makes appropriate referrals for event investigation and follow-up to business unit owners.
For any Serious Safety Events and Sentinel Events, leads or contributes to investigation of event (to include staff interviews, review of records for timeline development, verification of policy/procedure compliance or variance). Collaborates with QI Coordinators around Root Cause Analysis.
Completes medical record reviews, compares current practice against best practice guidelines and provides recommendations to reduce risk and improve patient care processes.
Implements patient safety processes and overall quality improvement activities for identified patient safety events and healthcare audit screenings
Develops a conceptual framework for quality measurement and improvement activities across clinic sites
Provides ongoing monitoring and oversight to ensure sustainment of quality and safe practices
Assists in the development of performance indicators, methods of data collection, production of reports, and analysis of quality-related information including projects in CQI education and teams
Uses results of quality improvement activities to initiate changes in patient care practices and in the healthcare delivery system
Provides education and support to colleagues and staff regarding quality improvement
Organizes and reviews submitted patient safety event data and tracks patient safety event within the organization’s risk management system.
Provides insight and analysis on trends and issues in patient safety and clinical core processes. Prepares and communicates results of improvement efforts and ongoing measures of clinical processes to site, divisional, and executive leadership
Supports patient safety initiatives through direction and active involvement
Develops and implements programs designed to minimize the frequency and reduce the severity of actual and potential patient safety hazards throughout the company
Identifies and communicates regulatory requirements related to patient safety activities
Leads/Organizes disclosure teams for adverse outcomes when appropriate for disclosure.
Investigates potential compensable events, which may include interviews of medical staff, employees, visitors, and patients, and assesses potential liability.
Identifies potential loss conditions and practices and evaluates their significance. Reports findings and devises remedial action plans.
Develops and implements loss prevention educational programs and materials.
Drafts or reviews documents to reduce institutional exposure to liability.
Writes and reviews policies and procedures, develops educational safety programs and materials, and contributes to quality assurance mechanisms
PRIMARY RESPONSIBILITIES
Meets state-defined requirements for event reporting
Plans, organizes, and prioritizes work in order to meet organizational goals and objectives
Builds strong relationships to support clinical excellence and patient outcomes
Demonstrates integrity by working with passion, commitment and honesty acting in the best interests of colleagues and the company
Complies with ethical, legal, professional requirements, corporate policies and procedures
Demonstrates professionalism at all times
Keeps abreast of current issues involving patient care or practice issues by attending and participating in department, team and practice meetings
Supports company-wide strategic initiatives
Responsible for ongoing personal and professional growth and development and maintaining licensure
Adheres to organizational policies and protocols, regulations, and accreditation guidelines
Displays cooperative behavior and interacts positively and effectively with others to promote a team environment
Performs other duties necessary to maintain the overall efficiency and continuity of the clinic
Is proactive in identifying, reporting and participating in the resolution of any potential or actual patient safety issues
QUALIFICATIONS
Bachelor’s Degree in Nursing required
Active State of Maine Nursing license or eligible for licensure
Experience and understanding of hospital practices to include Anesthesiology, Pathology, Radiology and Radiation Oncology
Progressive clinical experience with 3-5 years of experience in process improvement with clinical operations
Quality Improvement, patient safety, process improvement, and/or risk management certification such as CPHQ, CPPS, CPHRM or highly desired
Ability to analyze complex data and communicate sensitive information
Demonstrates service excellence, detail orientation, superb organizational skills, follow-through, and analytical ability/skills.
Excellent communication and interpersonal skills with the ability to effectively communicate with Providers, Leadership, and all staff
Proficient computer skills with knowledge of electronic medical records
Ability to maintain confidentiality
PHYSICAL DEMANDS/WORK ENVIRONMENT
Operation of various office equipment; fax machine, telephone & voice mail system, stationary/lap top computer, e-mail system, cell phone, pager, and copier.
Requires prolonged sitting, keyboarding, repetitive reaching
Travel to various locations for meetings or professional development events; occasional meeting attendance after hours
Risk of exposure to hazardous conditions and blood borne pathogens
Standing and walking for extended periods of time
Occasional lifting of up to 50 pounds
Occasional bending, twisting
BENEFITS AND PERKS
Health Insurance (80% company paid)
Dental & Vision Insurance Plans
401(k) Match and Profit Sharing Plan
Life and Accidental Death and Dismemberment Insurance
Long-term Disability Insurance
Short-term Disability Insurance
Generous paid time off
Voluntary, Employee-Paid Benefits
Medical Reimbursement Plan
Dependent Care Plan
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