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Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

We are seeking a highly skilled and motivated Transmission Network Engineer with a strong background in DWDM technologies to join our network operations team. The role of Infrastructure and Operations Engineer involves designs system configurations, documents and manages the installation of a new network, and maintains and upgrades existing systems as necessary and later support the operation of overall Transmission Networks services offered by NTT.

What you'll be doing

Key Roles and Responsibilities:

• Handle trouble tickets and collaborate closely with the Network Operations Center to resolve all incidents / requests in a timely manner and within agreed Service Level Agreement (SLA)

• Maintains network and services availability by performing maintenance and health checks

• Supports, assists or leads engineering, design and problem isolation

• Provide 24/7 second-level technical support, assisting with critical network issues as they arise

• Executes changes with clear identification of risks and mitigation plans to be captured into the change record

• Establishes monitoring for platform infrastructure

• Leads and manages all initial client escalation for operational issues

• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items

• Ensures all changes are carried out with proper change approvals

• Plans and executes approved maintenance activities

Knowledge, Skills and Attributes:

• Minimum of 3-5 years of experience in network engineering with a significant focus on DWDM, SLTE and PFE technologies

• Hands on experience of transmission devices, such as Ciena, Adtran and Infinera.

• Strong understanding of optical transmission principles and technologies

• Experienced with network design and operational support for large-scale networks.

• Proficient in using optical network management and testing tools such as BERT, RFC2544, OTDR and OSA.

• Exceptional problem-solving skills and the ability to work under pressure.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in a relevant field of study

• Relevant certifications such as CCIE/CCNP/ITIL/COBIT/PMP/CISA/CISM certifications etc.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.