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Job Number 24103905

Job Category Property Leadership

Location Aloft Singapore Novena, 16 Ah Hood Road, Singapore, Singapore, Singapore

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, HH Properties Pte Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Responsible for the overall leadership of the Aloft Singapore Novena in accordance with the objectives and brand standards of the Aloft Hotels and Marriott International, Inc. Responsible to lead teams for all aspects, including guest and employee satisfaction, financial performance, marketing, sales and revenue generation and delivering a return on investment to the property ownership. Holds the property leadership team accountable for strategy execution and performance. Builds owner loyalty through proactive communications, setting and managing expectations and delivering business results. Ambassador for the brand and the property.

1. Drives GOP and profitability to owner’s and budget expectation.

2. Drives the brand vision and standards for product and service delivery.

3. Leads by example and inspires teams to focus on outstanding guest service and fosters a climate of cooperation.

4. Drives guest loyalty programs to maximize on Bonvoy members’ business and stay experiences.

5. Promotes behavior in line with the corporate culture, facilitates and drives open and effective communication with all stakeholders and staff at all levels.

6. Drives employee engagement program and progressive people practices meeting expected engagement score.

7. Ensures that the hotel complies with all laws and regulations of the country and its relevant authorities and acts as a good corporate citizen.

Annual Leave (management category)

Dental, Medical and Health Insurances

Complimentary meals in employee cafeteria

Flexible benefits for health, wellness and development expense

This company is an equal opportunity employer.

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