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Summary The Supervisory Biomedical Equipment Support Specialist (BESS) works in support of the Facility Management Service by providing leadership, guidance and supervision among assigned employees at the Sheridan VA Medical Center and supporting Community Based Outpatient Clinics (CBOC's). They provide clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of medical and electronic equipment. Responsibilities Core Duties Performs lifecycle management of any & all medical systems such as imaging, life support, dialysis, & monitoring to include physical & network support. Completes both routine & complex assignments involved in the installation, maintenance, modification, troubleshooting, repair & calibration of these complex therapeutic, diagnostic & life support medical devices & systems. Coordinates & works effectively with other facility support departments. Utilizes common test equipment. Performs advanced testing & troubleshooting of medical devices & systems involving their interfaces & connections to information systems either directly or through the facility's hardwired & wireless networks. Performs advanced testing & troubleshooting of various electronics, digital transmission & communication equipment. Maintains computers & computer networks including standard network hardware, software, operating systems, standard topologies, various media types, & popular protocols & communication strategies. Manages servers to reload software in the event of a system failure, & interface with OIT locally, & at other sites. Develops policy for the Biomedical Engineering department, Electronics department, & local facility. Translates management goals & objectives into well-coordinated & controlled biomedical work operations. Applies relevant safety codes & standards of regulatory bodies. Documents all work performed in the computerized maintenance management system. Implements the Biomedical Section training program, in-house cross training, & vendor training. Functions as a Contracting Officer Representative & keeps appropriate certification levels. Investigates, remediates & documents recalls & safety alerts within established time frames. Participates in safety improvement processes such as Root Cause Analysis, safety work groups, & Environment of Care Rounds. Identifies hazards during routine job performance & takes action. Maintains knowledge of the state of the art in medical technology, including scientific advances, network protocols, & vendor changes. Focuses on professional development in all areas of medical technology including management including technical skills. Provides training & education as appropriate to medical technology end users & clinical staff. Provides mentoring & technical training to peers. Leads & manages installation or upgrade projects for medical devices & systems, along with various electronic building systems. Performs maintenance, remediation, & tracking of medical systems. Supervisory Functions: Develops goals, objectives, & policy for the medical equipment management program & monitors progress. Provides analysis, identifies, & plans workload among subordinates in accordance with established workflow and/or job specializations. Assigns daily work to staff, establishing priorities based on workload related to BESS & electronic technicians & ensures that each employee has an integral role in developing the final team product. Advises supervisor & other management officials as necessary on status of critical medical equipment. Provides input to the annual budget for the unit, & monitors spending throughout the fiscal year to ensure that adequate resources are available to support mission. Leads the team in assessing its strengths & weaknesses & provides leadership to the team in exploring alternatives & determining what improvements can be made. Develops performance standards for subordinates; evaluates work performance of subordinates using work order & other relevant data. Gives advice, counsel, or instruction to employees on both technical & administrative matters; serves as coach & facilitator in consensus building activities among team members. Hears & resolves complaints from employees, referring group grievances & more serious unresolved complaints to a higher-level supervisor or manager. Effects minor disciplinary measures, such as warnings & reprimands, recommending other action in more serious cases. Identifies developmental & training needs of employees, providing or arranging for needed development & training. Plans for long-range staffing needs, considering changes to medical equipment inventory, medical center strategic plan, & budget. Interviews candidates for positions in the unit; recommends selection, appointment, promotion, or reassignment to such positions. Recommends awards or bonuses for subordinates, subject to approval by higher level officials, supervisors, or others. Approves & monitors the use of overtime and/or alternate tours needed to accomplish work. Work Schedule: M-F 7:30am-4pm; nights, weekends, and holidays may be required. Compressed/Flexible: Available Telework: Not available Virtual: Not a virtual position. Functional Statement #: 59521-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. Experience and Education: Associates degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist. Or, Bachelor's degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology (EET) or Information Technology. Or, Completion of a military training program in biomedical equipment and two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer or Information Technology Specialist. (Please provide a copy of your military transcript if claiming this option) Grade Determination Requirements: Supervisory Biomedical Equipment Support Specialist, GS-13 Experience: At least one year of experience at the GS-12 grade level that demonstrates the technical competencies described at that level. AND Demonstrated Knowledge, Skills, and Abilities: In addition to meeting the KSAs at the GS-12 grade level, the candidate must demonstrate all of the following KSAs and demonstrate the potential to acquire the assignment-specific KSAs designated by an asterisk (*): Ability to work independently to set priorities, delegate tasks, meet multiple deadlines, analyze organizational problems, and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity within the service. Ability to develop policy; manage medical equipment life-cycle processes; and provide workload analysis in Healthcare Technology Management operations. Ability to translate management goals and objectives into well-coordinated and controlled biomedical work operations. *Ability to perform the full range of supervisory duties which would include responsibility for assignment of work to be performed; assessments of competency; evaluation of performance; selection of staff; and recommendation of awards, advancements, and when appropriate, disciplinary actions. Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Supervisory Biomedical Engineering Support Specialists are generally found in Complexity Level 1 (High Complexity) facilities. The supervisory BESS is responsible for the supervision, administrative management, and direction of lower level BESSs. The incumbent supports the Chief Biomedical Engineer with assisting in the administrative and professional responsibilities of planning and directing the Biomedical Engineering/Healthcare Technology Management staff activities for the service or equivalent unit at an independent outpatient clinic. Incumbent may have full supervisory responsibility over a section or equivalent work unit if there is not a Biomedical Engineer at the facility. Typical duties may include: preparing work assignments, monitoring medical equipment life-cycle management performances of Biomedical Engineering/Healthcare Technology Management staff, conducting performance appraisals, and other technical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. The supervisor assures compliance with accrediting agency and regulatory requirements; establishes and monitors the quality of the pre-analytical processes as part of the overall Biomedical Engineering service quality management program, and assures corrective action is initiated as needed. The supervisor assures orientation and competency assessment of assigned staff. The supervisor develops policies and procedures, manages document control, develops performance standards, position descriptions and functional statements. They may be responsible for professional and administrative management of an assigned area to include budget execution. The supervisor will maintain interdepartmental relations with other services to accomplish medical center goals. Preferred Experience: Previous Bio-medical experience with testing and troubleshooting medical devices and systems. Previous experience with testing and troubleshooting various electronics, digital transmission and communications systems. References: VA HANDBOOK 5005/95 PART II APPENDIX G49 Physical Requirements: Environment of Care: Follows Life Safety Management (fire protection) procedures. Reports safety hazards, accidents and injuries. Reviews hazardous materials/Material Safety Data Sheets (MSDS)/waste management. Follows Emergency Preparedness plan. Follows security policies/procedures. Complies with federal, state and local environmental and other requirements preventing pollution, minimizing waste, and conserving cultural and natural resources. Infection Control: Demonstrates infection control practices for disease prevention (i.e. hand washing, universal precautions/isolation procedures, including TB requirement/precautions. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.