Eaton Corporation Customer Service Representative in Shanghai, China

Job Information

What you’ll do:

• Handling inquiries from customers and sales, for instance, to check stock and prepare documents, provide the quotation etc.

• Receiving, reviewing for accuracy of customer orders with relevant departments before processing.

Processing orders in SAP system

• Preparing necessary documentation as per customer request and for payment collection timely.

• Coordinating with production, warehouse, logistics and other related functions to meet customer request on orders.

• Fulfil regular reports as per management request.

• Receiving and coordinating customer complaints with timely response and proper solution.

Qualifications:

• Education Level: Bachelor degree

• Major/ Specialty: Business Administration/ Logistics/ Economy

• General experience:

• Good English on reading and writing

• Chariness, responsible, teamwork and warmly

• Self-study

• Computer knowledge: good at commanding WORD, EXCEL, PPT.

• SAP skill will be a plus

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