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As an essential member of the Production leadership team, a Supervisor at Educators Resource is responsible for inspiring and motivating their team to achieve daily efficiency targets by motivating their team and uncovering process improvements to ensure incentive targets are achieved. We strive to be the employer of choice in the Mobile area; therefore, this role requires experience in leading people and teams to achieve goals. You will work closely with the training supervisor and fulfillment operations manager to acquire and develop talent and optimize your teams performance and execute to our technical standards. Consider being part of our winning team!

Full time; Exempt

Reports to: Fulfillment Operations Manager

Shift: Day - Monday - Friday - Weekend as needed

Essential Functions of the Role

Duties and Responsibilities

Leads the team to quickly, efficiently, and safely perform fulfillment tasks associated with moving goods, materials, and information throughout the warehouse.

• Establish and/or communicate individual and team productivity goals. Monitor performance throughout the shift, week, etc. Proactively monitor and evaluate using established indicators. Report metrics to senior leadership to enable strategic planning.
• Partner with the Operations Control Team to complete the orders. (Production Control is focused on customer orders and their specifics, the Warehouse Supervisor is focused on expediting the work by managing the team).
• Delegate work assignments to the appropriate team member(s) and ensuring successful completion based on established standards.
• Ensure, through leading the team, the processing of same-day expedited orders as determined by Operations Control.
• Lead the team in a manner that promotes individual performance excellence by evaluating performance gaps, recommending training stretch projects, and other development activities.
• Develop and maintain a culture of continuous improvement through the practice of Lean Principals.
• Manage performance and behavior by coaching and counseling as needed.
• Use various communication and leadership styles (situational leadership) to motivate and encourage.
• Welcome new team members and coordinate training activities in partnership with the Training Continuously improve operations by removing obstacles to team and individual success.
• Ensure team members follow safety programs, participate in safety training, and follow incident reporting guidelines.

Qualifications

Core Competencies

Skills, Talents, Personal Attributes and Experience

• High school diploma and 3-5 years relevant experience.
• Associates degree preferred.
• Demonstrated experience managing a team and individual performance.
• Experience in a production environment.
• Results oriented and competitive by nature and celebrates team wins.
• High physical and mental energy.
• Demonstrates initiative and takes responsibility for the quality and quantity work.
• Is a team player who values diversity in all characteristics that make employees; understands the basic principles of situational leadership.
• Above average technical skills. Experience using MS Word, Excel. Experience with warehouse management software is a plus.
• Able to learn new skills quickly and help others to do the same; embraces change.
• Excellent oral communication and listening skills; clarifies to ensure understanding.
• Above average written communication skills. Experience in documentation and writing performance reviews.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) with company match

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable ndividuals with disabilities to perform the essential functions.

Individuals must be able to stand and walk for long periods of time. Requires moving at a brisk pace on a level surface for extended periods of time throughout the day. Reaching above shoulder heights, below the waist or lifting as required to pull/pack or store materials throughout the work day. Proper lifting techniques required. Ability to lift, push, or pull up to 50 lbs. consistently throughout the shift.

Physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, and other conditions associated with a warehouse operation.