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Description

At Amazon, we are committed to being the world's most customer-centric company. Our Worldwide Grocery Real Estate team is seeking an experienced Senior Program Manager to drive strategic and tactical cross-functional initiatives, change management, and operational excellence across our expanding grocery footprint.

In this role, you will exhibit a strong ownership mindset, taking the lead in scoping and creating project plans, developing and standardizing processes, coordinating execution, and communicating effectively with diverse stakeholders and teams. You will influence a team comprising General Managers, Senior Operations Managers, Operation Managers, Area Managers, Start-Up Project Managers, Real Estate Project Managers, and Design Engineers connected to new site launches.

Preferred Location: Nashville, TN (Arlington, TX, Austin, TX, and Seattle, WA will be considered for the right candidate)

Key job responsibilities

• Manage complex, cross-functional programs and projects, delivering ambitious goals and driving successful outcomes across multiple organizations (Ownership, Bias for Action)

• Juggle multiple tasks and priorities simultaneously, demonstrating exceptional organizational skills and a keen ability to context-switch (Bias for Action, Insistence on the Highest Standards)

• Develop a deep understanding of our products, business, and competitive landscape, staying ahead of industry trends and leveraging data-driven insights (Customer Obsession, Invent and Simplify)

• Orchestrate cross-team coordination, project/process management, and executive-level communication and presentations (Earn Trust, Deliver Results)

• Collaborate with external providers, customers, and partner teams to craft and implement scalable, innovative solutions (Invent and Simplify, Hire and Develop the Best)

• Partner with other program managers to secure resources, scope efforts, set priorities and milestones, and drive delivery (Ownership, Bias for Action)

• Own program communication, accelerating progress through crisp and timely decision-making, clearing blockers, and escalating issues as appropriate (Earn Trust, Deliver Results)

• Influence internal and external stakeholders without formal authority, driving the adoption of new processes and initiatives (Earn Trust, Invent and Simplify)

• Drive operational goals and metrics, supporting the vision of both the Launch team and the larger organization (Think Big, Deliver Results)

• Present project status and metrics regularly to leadership teams, providing data-driven insights and recommendations (Insistence on the Highest Standards, Learn and Be Curious)

• Regional travel up to 50% (Bias for Action)

About the team

This role will be part of a dynamic team dedicated to driving operational excellence and continuous improvement within the Worldwide Grocery Real Estate organization. The team's mission is to build a best-in-class development function, eliminating ambiguity and churn throughout the organization. By inventing and simplifying processes, and standardizing best practices, the team enables the real estate, construction, and design teams to focus on their core responsibilities efficiently. Through close collaboration with business partners, the team ensures alignment on goals and prioritization, fostering a cohesive and streamlined approach to project execution. With a commitment to innovation and simplification, the team strives to optimize workflows, enhance cross-functional coordination, and deliver exceptional results that support the organization's growth and success.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Nashville, TN, USA | Seattle, WA, USA

Basic Qualifications

• 5+ years of program or project management experience

• Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Experience in the retail, grocery, or real estate industries, with a deep understanding of the unique challenges and opportunities in these sectors (Customer Obsession, Think Big)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.