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Program Manager I - Digital Access Development

(Temporary, until end of June 2025)

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About the Role**

This is a temporary position for the Digital Inclusion Grant. This position oversees a portfolio of Digital Access Development program management, driving CHNW digital inclusion support to health centers developing digital navigation programs and engaging community connections. This role develops and executes workplans to support health centers workflow development, clinic process coaching, training, and connections to community partners to support capacity and Network digital inclusion strategy. The Program Manager -- Digital Access Development coordinates across the project team and external stakeholders to ensure development of health center infrastructure for digital navigation and analysis of community partnership connections.

To be successful in this role, you:

• Have 1+ years of experience in healthcare and program administration.
• Have bachelor's degree in a relevant field (e.g. Public Health or Health Administration) or equivalent combination of education and highly relevant experience.
• Have experience in program development, technical support, or a similar role.
• Have experience in leading multiple complex projects related to strategic initiatives, systems, and business development.

Essential functions and Roles and Responsibilities:

• Responsible for managing cross functional projects to advance strategy and/or program development.
• Works with the Department lead and other relevant leads to ensure project goals, and workplan and tracking process.
• Provides regular communication and monitors progress to timeline and goals.
• Coordinates and manages complex research and analysis, including environmental conditions, trends, policy, processes and research/ best practices to recommend solutions to develop innovations and/or integrated programs and strategy.
• Facilitates stakeholder engagement in external systems and strategy forums; coordinates input across relevant departments to identify key priorities, communications, track key deliverables and coordinate follow-up
• Prepares proposals, briefing documents, presentations, reports, applications, budgets and/or other documents associated with moving work plans forward. Working with communications and administrative support team members, assure effective systems related to program/project work and other communication tools and practices are in place.
• Responsible for development and management of contracts or grants.
• Provides ongoing monitoring and process improvement for implemented digital navigation programs.
• Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion

Knowledge, Skills, and Abilities:

• Advanced analytical skills and the ability to interpret, evaluate and formulate action plans based upon data.
• Effective organizational, time management, and project management skills.
• Ability to multi-task and deal with complex assignments on a frequent basis.
• Proficient in Microsoft Office products.
• Effective written and verbal communication skills; able to communicate with and collaborate effectively with physicians and allied health care providers.
• Ability to work independently.
• Ability to present in a group setting.