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At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers' success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Partnerships Account Manager is responsible for supporting existing relationships with PitchBook's partners and operational tracking for our growing partnerships business. Partnerships are designed to extend PitchBook's reach and improve the workflows of our clients and include data feed and API licenses and product integrations. Furthermore, the Partnerships Account Manager is responsible for administering certain named partners' licensing of PitchBook Platform, Data Feed, API, etc. for internal use. This role requires someone with strong customer-facing skills, a proactive approach to relationship management, ability to weigh partner requests against PitchBook strategy, tracking of partnership reporting metrics, and an enthusiasm for building relationships within a cross-functional team environment. Primary Job Responsibilities: Act as primary point of contact for ongoing partnership relationships via in-person meetings, phone, and/or email Identify growth opportunities to expand use of PitchBook content to end clients of each relevant partner Work collaboratively with Partnerships and Direct Data leaders to strategize on partner account retention and growth opportunities Help inform Sales and CS of partnership relationships and field questions as they relate to PitchBook data access through partners Go above and beyond to ensure customer satisfaction with quarterly business reviews and continual product education Think strategically about each partner, their end customer, and competitive relationship to PitchBook to maximize the opportunity and minimize risk Have an appreciation for the Private Equity/Venture Capital/Allocator marketplace and the ability to learn, comprehend, and demonstrate why and how each of our client types engages with our product and our data Work with Direct Data engineering team to ensure delivery and/or integration of optimal data sets and collect partner feedback and trends to identify new data sets to meet partner needs Ensure all partnership opportunities are tracked appropriately in Salesforce Define requirements for reports and dashboards to benchmark partnership metrics and work with Sales Operations to deliver Work with Marketing team to create sales enablement materials for Sales and CS teams, partner marketing materials, and other partnership marke