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Job Information
JLL M&E Program Coordinator in Seattle, Washington
Reporting to the Assistant Events Manager, the Events Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices. Amazon is a fast paced, demanding corporate environment and JLL is here to provide professional, service excellence. The Events Coordinator reports to the regional Assistant Events Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally. Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces. Primary Duties / Essential Job Functions Processing event requests and corresponding with Amazon customers Coordinating and leading planning and walkthrough meetings with customers and vendor partners Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts On site coverage and troubleshooting during high impact events to ensure successful event operations Organizing and compiling event data metrics Creating and maintaining standardized event documents Responding to and acting on customer feedback Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested Assisting in the planning and hosting of the occasional GREF-related event as needed Other duties as assigned in support of Events Program Manager Experience / Skills Essential Knowledge and Skills: Ability and attentiveness to multi-task Interact with employees, visitors and contractors with poise and diplomacy Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists Interpret instructions in written, oral, diagrammatic or schedule form Possess initiative to assume additional responsibilities Set priorities and meet deadlines Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs Perform basic business math such as compute discount, interest, percentage and profit/loss Communicate effectively both verbally and written Possess excellent grammar and proofreading abilities The ideal candidate will have excitement for helping to build and maintain event support Experience 3+ years' experience in event coordination or event administrative support 3+ years' experience in facilities management a plus Must be proficient with Microsoft Office Microsoft Visio or CAD experience preferred High level of accuracy and attention to details Positive, professional, customer-service oriented personality Excellent interpersonal and communication skills Ability to work independently, at times, with little direction Education Bachelor's Degree or equivalent 4 years of experience preferred JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gend