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Intel Windchill Business Systems Analyst in San Juan, Puerto Rico

Job Description

Intel is on a multi-year supply chain transformational journey. The Integrated Device Manufacturing 2.0 (IDM 2.0) Acceleration Office (IAO) is responsible for creating the internal foundry model within Intel that will power the next phase of our IDM 2.0 strategy. Implementing an internal foundry model means significant transformation to Intel's Supply Chain. The Equipment Configuration Management Program team is chartered with delivering and maintaining capabilities around the creation and maintenance of a single source of record for equipment configurations of factory equipment and the respective bill of materials (BOM) in Windchill. We are looking for a seasoned Windchill PLM Business/Systems Analyst with experience gathering requirements, understanding of complex data structures, which will enable workflow capabilities for internal and supplier (external) users, and integrating with other planning, master data and enterprise systems.

Job Description:

The Equipment Configuration Management team in Supply Chain IT is seeking an experienced Windchill PLM Business/Systems Analyst to join an exciting team at Intel!

Activities to include:

  • Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes.

  • Documenting business processes and gain alignment across business groups.

  • Working closely with business stakeholders to develop and deliver training and maintain application documentation.

  • Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end user support.

  • Creating and maintaining dashboards and reports.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications

The candidate must have a Bachelor’s Degree in Engineering, Computer Science or other STEM related degree and 4+ years of experience in:

  • Windchill PLM 12, PDMLink, ProjectLink, and PTC's product suite.

  • Windchill Platform Structures Management, Part Classification, and Supplier Management (SUMA).

  • Data and system management such as data imports/exports, in-app business support via validations and problem analysis of data and configurations.

  • Customer interfacing to coordinate requirements, status updates, enhancements,

  • Agile/Scrum and ITIL methodologies, and tools such as Jira and ServiceNow.

  • Developing and delivering end user training.

  • SIT & UAT Testing experience, deployment, and go-live support.

Preferred Qualifications

  • Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models. Understanding of BOM Structures.

Recommended Certification:

  • PTC Windchill Business Administration.

  • SCRUM Certification.

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

Annual Salary Range for jobs which could be performed in US, Colorado, New York, Washington, California: $99,487.00-$149,235.00

*Salary range dependent on a number of factors including location and experience

Working Model

This role is available as a fully home-based and generally would require you to attend Intel sites only occasionally based on business need. This role may also be available as our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.

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