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IBM Account Technical Leader in San Francisco, California

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Account Technical Leader is a client technical leadership role dedicated to IBM's most strategic clients within the US. In this role, you will create and maintain proven, trusted technical advisor relationships at all levels within the client's organization, including key technology decision leaders & strategy owners. These relationships will help you uncover your client's technology priorities and greatest challenges, understand and influence where your client wants to go, map that to IBM solutions and services, then orchestrate resources within IBM to bring those solutions and services to life.

As a strategic and systems thinker, and business influencer, you are well-versed in interpreting the client's business requirements and translating those into enterprise technology architecture decisions. In addition, you will employ contemporary approaches like Agile Methodology and Design Thinking to conduct rigorous solution design and ensure the solutions we propose integrate seamlessly into the client's IT environment.

In addition, you'll proactively optimize the IBM portfolio during solution design to drive integrated IBM business solutions. In this role, you can expect to influence and drive the client's innovation agenda by leveraging IBM Research, engaging in POCs and first-of-its-kind projects, and show an entrepreneurial mindset to lead IBM Client Engineering teams to co-create with their clients and change the way they do business.

Account Technical Leader works hand-in-hand with the client to build and execute an IBM Client Technical Strategy (CTS) that is based on the client's business and technical challenges, strategies, and priorities.  The Account Technical Leader is responsible for showcasing IBM and IBM Technology to the client.  They have a deep and strong point of view and are the leading advocate for the Technology Decision Points.  Through the Client Technical Strategy and the Technology Decision Points, they land and expand the IBM Sales Plays in support of winning Hybrid Cloud Platform, generative AI solutions and software. They are the leader of the technical point of view and technical engagement with the client.

Required Technical and Professional Expertise

  • Strong Architecture Skills with a point of view on Technology Decision Points

  • Commands respect through current technique skills (e.g., Garage method, DevOps, Design Thinking, generativeAI)

  • Consultative selling skills (i.e.: listen first - Bias response oriented towards IBM Technology)

  • Strong inter-personal, networking and relationship building skills for deep client relationships with key IT influencers

  • Industry knowledge sufficient to translate the client strategy into IBM initiatives

  • Understand how to lead, coordinate, and leverage Technical resources:

  • Technical pre-sales to drive demand and deal progression

  • Client Engineering to drive demand

  • CSMs to drive deployment and consumption

Collaborate vigorously across all brands

Preferred Technical and Professional Expertise

  • Broad technical knowledge of Power and Ceph storage, hybrid cloud, software solutions such as Tririga, Maximo and a view on how to position cross brand solutions that involve generativeAI (watsonx)

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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