Job Information
Conn's HomePlus Lead Associate, Warehouse in San Antonio, Texas
Warehouse Lead Associate
Position Summary:
Warehouse Lead Associates are responsible for ensuring product flows in a timely manner specified through shipping & receiving (inbound/ outbound) processes. They identify product flow problems early and proactively resolve them; measured by relevant metrics and Key Performance Indicator’s (KPI’s).
Responsibilities:
Supports the facility operating budget and Key Performance Indicator’s (KPI’s) by validating and achieving standards.
Achieves daily operating goals.
Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
Ensures workforce engagement in company values through the effective execution of HR, Loss Prevention and Safety policy and programs; as measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink
Actively embraces continuous improvement through improvement of self as much as improvement of team, processes, and environment
Meets Retail & Delivery Service level objectives
Performs operational training and cross-training events
Creates a culture of ownership and participation while ensuring company policies are communicated, understood, and administered
Excellent customer service and follow-up skills
Formulates and executes tactical operating plans and adjust staffing and resources based on volume and service level expectations
Works in direct labor role as needed and demonstrates team building skills and leads by example
Utilizes Warehouse Management Systems (WMS); specifically, HighJump, and able to perform research on exceptions
Maintains a safe, secure, and healthy work environment and ability to show improvements in accident and injury statistics
Maintains necessary equipment and tools for the operation to succeed
Qualifications:
Computer and clerical experience preferred
Must be able to consistently position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
Experience in HighJump (WMS) preferred
2+ years leadership experience preferred
High School Diploma or equivalent required
Some college work preferred
Conn’s HomePlus is an equal opportunity employer.
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