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Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security and access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewThe FSO (Field Service Organization) is responsible for supporting the implementation and maintenance of highly technical, mission critical communications systems at customer locations. Job tasks include but are not limited to: deployment, optimization, and repair of infrastructure, NICE public safety loggers, 911/ECW/Airbus equipment, subscribers, microwave, computers, servers and network equipment both internally and externally to Motorola Solutions. The FSO Department works with System Managers, Engineers, Sales Team, Project Managers, System Technologists and Service Partners to accomplish the assigned tasks. The FSO Department is on call 100% to cover the public safety customers. The Sr. Field Service Technician will service and support the public safety customers in and around Salt Lake City, Utah.Job Description * Post-sale installation, optimization, maintenance and management of highly technical, mission critical communication systems. * Focus on maintaining optimal performance levels across an integrated system while taking a pro-active approach to system level alarms/errors. * Perform system hardware and software installation and optimization including advanced troubleshooting skills. * Manage system availability through routine system maintenance and performance monitoring. * Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results. * Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues. * Provide a totally familiar with the latest technologies and troubleshooting techniques in transport, communications and RF systems. * Team with System Management, Engineering, Project Management, Sales Personnel, System Technologists and our Public Safety Partners to effectively design, implement, optimize and cut-over advanced communication systems which meet or exceed customer expectations. * Perform troubleshooting at sub-system level as a subject matter expert and strive for optimal systemperformance. * Develop and present technical training, provide guidance in integrating newtools solutions into the operations of the team. * Solve customer problems quickly during stressful situations. * Utilize equipment commonly used in the optimization and testing of Motorola Two-Way radio (Communications Systems Analyzers, watt meters, TIMS sets, CPS, RSS, Antenna SystemsAnalyzers (FDRs), T1 test sets, etc.) * Deliver professional experience in the configuration and testing of Motorola two-way radio and subscriber products. * Deliver a good understanding of Motorola trunking, P25 and SmartZone systems * Configure and test... For full info follow application link.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.

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