Job Information
Inspire Brands Franchise Business Consultant - Dunkin'(Sacramento/Bay Area CA Remote) in Sacramento, California
Business Consultants are responsible for an assigned portfolio of Franchisees. They collaborate with Franchisees to set and achieve-or-exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Business Consultants will focus on coaching and influencing Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth.
RESPONSIBILITIES
Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader
Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments
Align priority areas with Franchisee to drive the business in sales, profitability, and network growth, while delivering a safe and consistent brand experience
Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments
Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans
Interpret data to provide coaching and recommendations on priorities for Franchisee to address
Follow up on Franchisee commitments and monitor data to check progress
Support Franchisees in understanding the processes for remodeling and building new restaurants
Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications
Provide support during all remodel and new store openings
Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts
Monitor and support the execution of local, DMA and regional marketing plans
Perform evaluations on restaurants as needed based on the Franchisee Business Review process or other indicators
Partner with Field Training Team to coordinate training support to the franchisee
Ensure the effective use of G&A expenses within parameters set by regional leads
Complete all responsible administrative functions and requirements of the position in a timely manner
EDUCATION AND EXPERIENCE QUALIFICATIONS
Minimum High School or GED
Preferred 4 Year / Bachelor’s Degree or equivalent
Preferred Minimum – 5 years in supervisory management or district level multi-unit operations
Prior leadership experience
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
Good oral and written communication and interpersonal skills
Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision
Must be able to build credibility and trusting relationships with internal and external stakeholders
Able to develop and execute plans to drive results
Able to use data to inform decisions
Able to bring people together to solve problems
Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities
Curious with a desire for continuous learning
Thorough understanding and knowledge of restaurant operations
Sound business and financial acumen
Skilled at consultation and strategic coaching
Compliance orientation
Big-picture orientation
Innovation and creativity
Salaried
The salary range below represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.
$110,000 - $120,000
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
From chefs who create exciting new flavors to crew members who know exactly how you want your drink – we strive to keep our guests at their best here at Dunkin’. That’s what America runs on. Come run with us!
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