Military Spouse Connection Jobs

The Ideal Customer Delivery Leader has :

The candidate for this position is encouraged to be a highly skilled professional in the field of Cisco Unified Communications and Collaboration Solutions. Below is a summary of the key responsibilities and qualifications for the role:

Key Responsibilities:

• Operate and maintain Cisco Unified Communication and Voice Environments.

• Lead customer projects and ensure high-quality deliverables.

• Be available for collaboration and changes during production windows.

• Plan, design, implement, and test solutions in the SVS lab.

• Understand and consider the end-user experience when developing solutions.

• Automate delivery of Unified Communication solutions and project deliverables.

• Transfer knowledge to customer contacts through hands-on sessions and documentation.

• Communicate effectively with both technical and non-technical personnel and build KT documents.

• Maintain good working relationships with collaborators and project managers.

• Work independently and as part of a team on collaborator solutions.

• Perform complex upgrades and network migrations for Cisco systems.

• Troubleshoot Cisco Unified Communication and Voice systems.

Minimum Qualifications:

• BS, CS, or equivalent degree with 6-10 years of relevant experience in Cisco Unified Communication or Collaboration Solutions Engineering.

• CCIE Collaboration certification is highly effective.

• Expertise in Cisco Unified Communication and Voice, Cloud, WebEx Suite, CUCM, CUC, CER, SME, Expressways, Unified App.

• Strong social skills including consulting, negotiation, and presentation.

• Excellent troubleshooting and document creation skills.

Desirable Skills:

• 3-5 years of experience in designing, implementing, and operating Cisco solutions.

• Expert level knowledge in UC, Cloud, WebEx Suite, CUCM, CUC, CER, SME, Expressways, Unified App.

• Understanding of security principles related to UC systems.

• Experience in Programming and Automation/APIs, especially with Python and Ansible.

• Knowledge of IP Networking, Routing, Switching, and Virtualization.

• Familiarity with Microsoft Teams.

• Experience integrating communication systems with enterprise applications like CRM and ERP.

• Consultation experience with customers.

• Strong self-motivation, team orientation, interpersonal, and presentation skills.

• Excellent written and verbal communication skills.

The role seems to be quite comprehensive, requiring a mix of technical expertise, project management skills, and the ability to communicate and work efficiently with various stakeholders. It is sought at a senior professional who can handle complex technical challenges and provide strategic solutions in the field of Unified Communications.

Why Cisco

#WeAreCisco. We are all outstanding, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to guide in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are owning the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.