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Purpose of the Job

Working under general direction the Therapy Development Associate will take care of coordination and optimization of activities in implanting centers as well as referral sites in a respective area to present Abbott as ideal long-term partner in the heart surgical as well as cardiology field and to develop inpatient and outpatient heart failure referral programs. The position is tasked with achieving regional/territory sales and strategy targets as well as following up on sales opportunities through both inbound and outbound calling activities.

Responsabilities:

• Visit of existing customers on a regular base to ensure customer satisfaction

• Maintain existing customers (implanting centers)

• Developing and maintaining customer relationships

• Work closely with other teams (FCS and cross-divisional/departmental) to develop account intelligence, relationship maps

• Promoting new Abbott HF products, clinical results and services

• Support negotiation of contracts and ensuring in-time renewals

• Taking care of inventory (regular inventory checks/ ensuring shortest UBD date is used first)

• Ascertains training needs/ interest of stakeholders and organizes accordingly

• Support center activities such as workshops and product trainings

• Attendance of relevant workshops, trainings, congresses or exhibitions

• Develop and maintain customer relationships

• Supporting internal stakeholders and supporting functions with all relevant aspects and to update Customer Relation Management (CRM) tools.

• Support the development and execution of strategies to draw in potential referrers or to solicit new potential referrers in close and aligned collaboration with Market Development

• Creating relationships with referrers to identify their potential needs and qualify their interests and viability to drive sales.

• Support education events for referrers for selected accounts

• Presenting product information to referrers once identified their needs.

• Moving leads through the marketing funnel and arranging in-person meetings, emails, or phone calls.

• Following up with potential referrers who expressed interest but did not refer any patient.

• Performing regular follow-up visits or emails and facilitating communication with existing referrers to ensure their satisfaction and identify new potential needs.

• Understand and quantify barriers for adoption of LVADs

• Develop a high level (market) development plan for each account with appropriate prioritization of opportunity areas

• Support the development of screeners for referrers to support patient selection

• Roll out awareness & communication campaign; improve messaging

Requirements:

• Bachelor's degree preferably with scientific/ medical/ pharmacy background or significant professional track record in sales, marketing, business, or related field.

• A minimum of two years of experience in a clinical setting providing acute or outpatient care to patients with cardiovascular diseases. Stronger consideration will be given to candidates with Heart failure knowledge.

• Selling, marketing and communication skills are advantageous.

• Good communication, interpersonal, teamwork, and customer service skills.

• Good English knowledge (B+)

• Presentation skills (on- and offline)

• Project management and organizational skills.

• Good communication etiquette and computer literacy skills.

• Willing to travel, depending on the territory/region.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com