Military Spouse Connection Jobs

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals

• 350+ locations worldwide

• Fortune 500

• Globally unified systems

Scope of position:

As a branch IT support specialist, you are responsible for supporting the employees in the branch, as well as performing maintenance on systems and applications.

Major duties and responsibilities:

• Support the end users on incidents logged in our online ticket system, help requests by phone or people walking in

• Basic level Windows server and Unix support

• Taking care of hardware installation (PC, Server, Laptop, Printer)

• Support on network issues (LAN, WAN, Wi-Fi)

• Support the employees in the warehouse (scanners, tablets, automation)

• Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service)

• Performing daily checks of backups/systems as well as making sure that these checks are administered in a portal

• Tier 1 and Tier 2 support for Infrastructure and Technology 

• Disaster Recovery and High Availability plan for systems  

• IT budget and procurement

• Knowing and understanding the network policy, topology, LAN, IP Standards

• Knowing and understanding the IT processes and proactive seek for improvements in these processes by automation of tasks, to ensure a more efficient and productive way of working

• Support on solving issues with PCs, Printers, Laptops and Servers (Windows/Unix);

• Safeguarding and improving (cyber) security and access control where possible

• Monitoring system downtime and resource utilization

• Contribute in a good and strong relationship with our local service providers and suppliers

Exceptional customer service

Ability to manage priorities

Team spirit

Fluency in French and English

Expeditors offers excellent benefits

• 13th month

• Paid Vacation, Holiday, Sick Time 

• Health Plan: Medical, Prescription Drug, Dental and Vision

• Life and Long Term Disability Insurance 

• Employee Stock Purchase Plan 

• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Must be eligible to work within the EU.