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This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4289244 About the Role

The Collections Specialist II position is a key customer service and internal support role within Uber Freight. This position is responsible for being a mentor and partner to other Collections Specialists, as well as taking on more complex customer accounting work.

What the Candidate Will Do

• Customer account assignments: Medium to complex
• Run and format daily queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports
• Create and provide account balance spreadsheet with specialized reporting parameters
• Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
• Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
• Ensure all work performed on customers\' accounts are notated daily and updated in financial system for management to review if needed
• Be a resource to Collections Specialists questions with processes, archived information locations, and applications
• Mentor and hands on support to Collection Specialists partnered with you

Basic Qualifications

• High school diploma or GED equivalent
• 1 year of experience in Finance, Collections, or Accounts Receivable
• Intermediate working knowledge of all Microsoft software applications, specifically Excel formulas and formatting

Preferred Qualifications

• Prior experience in Transportation and Logistics
• Excellent written and verbal communication skills
• Critical thinking and problem - solving skills
• Capable of processing large volume of workload everyday
• Ability to work independently

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the worlds goods. Today, the company manages over \$18 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visitwww.uberfreight.com.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.