Job Information
STG International Records Assistant in Rockville, Maryland
STGi is seeking qualified candidates to work full-time as a qualified Records Assistant for Federal Occupational Health (FOH).
The Records Assistant supports the records administration program within Federal Occupational Health (FOH). The FOH Records Assistant is responsible for assisting with the storage, management, disposition of the various types of records created during FOH operations. The Records assistant is also responsible for obtaining records from the various FOH records systems to respond to record requests. These include medical and non-medical records. The Record Assistant tracks lifecycles for the various types of records and record request responses by maintaining the FOH record databases.
Quality and Safety
Report all healthcare information management processes and practices that fail to comply with federal regulations and national healthcare quality organization, such as The Joint Commission, standards to the QPI Program Manager (PM) or FOH Records Manager (RM).
Assist the QPI PM and RM with implementation of an internal quality assurance program. Identify quality control measures needed to comply with federal regulations, agency agreement requirements, and occupational medicine industry best practices.
Collaborate with the QPI PM and RM on implementing controls appropriate to monitor problems, conducting quality control reviews, evaluating results of quality control procedures, and implementing corrective actions.
Coordinate with appropriate personnel to perform administrative work to meet procedural, legal, and administrative requirements related to records management life cycle requirements for referring, transferring, and discharging of clients
Service Operations
Assist the FOH Records Management staff in preparing FOH records for disposition to the National Personnel Records Center (NPRC). Ensure that medical records are in proper order, completed, signed, and cataloged in the FOH database prior to shipping to NPRC.
Assist FOH Records Management with planning and implementing procedures for records management policies, regulations, retention schedules and other policy formulated by policy setting agencies such as the National Archives and Records Administration (NARA) and General Services Administration (GSA).
Assist with development and implementation of work-flow processes, and policies for processing records.
Review and process medico-legal documents, insurance, and correspondence requests, Freedom of Information Act (FOIA), and other types of record requests from FOH clients or their representative according to federal, state, and local statues, and accepted occupational health practices.
Apply legal principles, policies, regulations, and standards for the control and use of non-medical and medical records information when processing subpoenas and court orders and assessing risk.
Assist the QPI PM and RM in resolving difficult problems involving records.
Collaborate with the FOH Records Manager to develop educational presentations on federal medical record keeping for FOH staff members.
Ensure the proper disposition of records consistent with Government-wide policies and procedures.
Develop and maintain databases that track medical record information for FOIA and non-FOIA requests.
Customer Service
Assist FOH committees, leadership, and staff in finding solutions and answers, when requested on medical records issues.
Respond to internal and external customer requests within 48 business hours.
Provide advice and guidance to management and staff on the creation, maintenance and use of records, electronic recordkeeping, and electronic mail systems according to federal regulations and FOH policies.
Technology
Advise FOH staff about how to safeguard protected health information (PHI) and personal identifiable information (PII) according to federal regulation, HHS and FOH policy, the Privacy Act, and HIPAA regulations.
Maintain the record request database
Required Skills
Knowledge of Privacy Act and HIPAA privacy regulations and practices.
Able to respond in a fast-paced environment.
Superior organizational skills, attention to detail and accuracy.
Understand medical terminology and maintain basic federal regulation knowledge.
Proficient at using and obtaining information from various electronic record systems.
Proficient at using a scanner, fax and Access databases and Microsoft Office Suite.
Knowledge of the relationships between the components of programs that provide patient care and those that provide key support functions within a medical organization.
Required Experience
Bachelor’s or Associate degree or Medical Assistant certification and 2 years of medical records experience, or
5 years of experience working in a medical records department, preferably in a medical program that provides care to federal employees.
STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.
STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.
STG International, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.